Courtney Kimball-Corbin
New Lothrop,MI
Summary
Professional, quick learning, Medical Assistant bringing several years of hands-on experience in a fast paced environment, balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
23
23
years of professional experience
Work History
Medical Assistant / Office Manager
Donald J. Hardman, M.D.
Flint, MI
10.2012 - 02.2025
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed blood draws in the office.
- Assisted the doctor with in-office surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Responded to patient callbacks and e-scribed prescription refill requests.
- Prepared treatment rooms for patient examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, and managed patient flow while maintaining the highest level of professionalism.
- Sent patient referrals in a timely manner.
- Assisted the doctor with addiction therapy, and administered the medication and/or injection.
- Conducted EKGs, spirometry testing, and other diagnostic tests.
- Cleaned and maintained medical equipment following procedures and standards.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed the office staff to ensure every employee is working with integrity and completing all tasks on time, as to give the patient the best care possible.
District Manager
Rue 21
, MI
05.2002 - 12.2011
- Effectively oversaw over 15 stores and managed over 20 million dollars in annual sales.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Mentored team members by demonstrating best practices for sales and customer service.
- Resolved customer complaints regarding sales and service.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Lead a team to open over 20 new stores successfully.
- Ensured each store was clean, maintaining a visual standard of excellence.
Education
Medical Assistant
Ross Medical School
Flint, MI10-2012
High School Diploma -
New Lothrop Schools
New Lothrop, MI06-1995
Business Management
Baker College
Owosso, MISkills
- Vital signs monitoring
- Patient-focused care
- Phlebotomy
- Medical office administration
- Preparing specimens and samples
- Case management
- Medical transcription
- Reliable team player
- Compassionate caregiver
- Wound care management
- Diagnostic procedures
- OB/GYN procedures
- Clinical documentation
- Quick problem solver
- Prescription refills
- Patient assessments and care
- Team management and supervision
- Proper sterilization techniques
- Suture removal
- Inventory and supply management
- EKG administration
- Calm and level-headed under duress
- Conflict resolution
- Customer relationship management (CRM)
- Medical terminology proficiency
Timeline
Medical Assistant / Office Manager
Donald J. Hardman, M.D.
10.2012 - 02.2025
District Manager
Rue 21
05.2002 - 12.2011
Medical Assistant
Ross Medical School
High School Diploma -
New Lothrop Schools
Business Management
Baker College
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