Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Klawuhn

Silverton,OR

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced retail environments to restock and arrange merchandise in an appealing way. Upbeat and friendly person with a good attitude and willingness to take on any task. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Loves working at Wilco for the energetic and positive environment. Has knowledge of how the store is set up and where things need to be stocked both on the floor and in backstock.

Overview

8
8
years of professional experience

Work History

Chick Salesperson/ Stocker

Wilco
02.2024 - Current
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Monitored animals for behavioral problems and signs of health issues.
  • Clean all chick tanks and dishes on floor and in warehouse.
  • Have been trained by lead stocker to help with all stocking tasks.
  • Fills Ecomm orders efficiently.
  • Can create dog food and regular store scan lists to do backstock pushes.

Cake Decorator/ Stocker

Dairy Queen
12.2023 - 03.2024
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Replenished bakery items in display cases.
  • Prepared frostings and other toppings for cakes and pastries.
  • Would work truck deliveries and efficiently restock items in refrigerator, freezer and dry stock.
  • I would make lists for the general manager to help her re-order inventory that we were running low on.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
  • Managed material inventory and ordered new materials when needed.

Chick Salesperson

Wilco
03.2023 - 06.2023
  • Assisted in the implementation of enrichment programs designed to encourage natural behaviors and enhance overall well-being for animals in captivity.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Cleaned all chick tanks and dishes in the store in a timely manner.

Nighttime Selector

US Foods
03.2022 - 04.2023
  • Streamlined order processing with effective communication between departments and prompt resolution of discrepancies.
  • Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Excellent communication skills, both verbal and written.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.

Cake Decorator

Safeway
02.2021 - 03.2022
  • Replenished bakery items in display cases.
  • Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
  • Prepared frostings and other toppings for cakes and pastries.
  • Participated in local industry events, showcasing the bakery''s creations and building brand awareness within the community.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Coordinated services under supervision of lead baker.
  • Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Expanded the bakery''s offerings by introducing various frosting techniques, leading to more diverse product options for customers.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Streamlined the ordering process by implementing an organized system for tracking design requests, reducing errors and increasing productivity.

Packer

Amazon
01.2020 - 03.2021
  • Weighed packaged items to calculate total weight.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Completed daily orders with expert picking and packing of shipments.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Placed items into bags, boxes or other containers.
  • Utilized adhesive labels and other materials to package items.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.

Dog Trainer/Retail Stocker

PetSmart
08.2016 - 05.2019
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
  • Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
  • Kept animals stimulated with variety of enrichment activities.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Planned and scheduled projects and directly performed installations.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked shelves to match planogram images and instructions.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Youngker High School
Buckeye, AZ
06.2016

Skills

  • Product Signage and Labeling
  • Inventory Tracking
  • Records Updating
  • Product picking
  • Inventory Audits
  • Display building
  • Truck unloading
  • Shelf Stocking
  • Merchandise Rotation
  • Pallet Jack Operation
  • Energetic and Outgoing
  • Reports and Spreadsheets Generation
  • Product Location
  • Animal Training

Timeline

Chick Salesperson/ Stocker

Wilco
02.2024 - Current

Cake Decorator/ Stocker

Dairy Queen
12.2023 - 03.2024

Chick Salesperson

Wilco
03.2023 - 06.2023

Nighttime Selector

US Foods
03.2022 - 04.2023

Cake Decorator

Safeway
02.2021 - 03.2022

Packer

Amazon
01.2020 - 03.2021

Dog Trainer/Retail Stocker

PetSmart
08.2016 - 05.2019

High School Diploma -

Youngker High School

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Courtney Klawuhn