Courtney Klinefelter
Woodstock,IL
Summary
Versatile individual with the ability to perform many job roles. My greatest attributes are passion for work, attention to detail, and thorough communication. I like to make customers and patients as satisfied and comfortable as possible, while maintaining a professional attitude and upholding the best interests of my employer.
Overview
12
12
years of professional experience
Work History
EVS Project Technician
Northwestern Medicine McHenry Hospital
McHenry , IL
10.2023 - Current
- Appropriately utilized department-designated chemicals and resources to sanitize the hospital environment for the safety of patients, visitors, and staff.
- Used verbal communication to ask clarifying questions and address concerns that arose. Communicated with coworkers when working or training together.
- Used work phone to respond in a timely manner to job tasks.
- Helped guide visitors who needed directions to find their destination within the hospital.
Stay-at-home Parent
Self-employed
, IL
07.2021 - 10.2023
- Listed to explain the gap in jobs between 2021 and 2023.
- I am a mother of 4 children and used to a challenging amount of responsibilities.
Customer Service Associate
HoneyBaked Ham
Crystal Lake , IL
07.2012 - 07.2021
- Greeted customers in a friendly manner and carefully addressed each person's needs. Provided a positive experience and genuine care for customers.
- Key holder in later years. Store closer as needed.
- Cashiering experience.
- Certified food handler and kitchen worker. Food Safety Manager (licensed through April 2024). Prepared large catering orders, made individual lunches for customers, and made kitchen recipes as needed. Delivered orders and set up inside delivery destinations.
- Represented the company at community events by engaging with members of the community by passing out food samples and coupons.
- Had a "yes" attitude in responding to a wide variety of job responsibilities and requests. Eager to learn as many facets of the job role as possible.
- Answered customer phone calls and performed sales calls as needed.
- Stayed in frequent communication with management to ensure store was operating to the highest standard.
- Experience with receiving shipments and inspecting quality upon delivery.
- Cleaned and sanitized the storefront, dining area, kitchen and production area, and bathrooms. Trash removal.
- I have learned very much about the working world through this first job experience! I use the knowledge and skills I have learned to become a better person and worker.
Education
High School Diploma -
Dundee-Crown High School
Carpentersville, IL05-2011
Some College (No Degree) -
McHenry County College
Crystal Lake, ILSome College (No Degree) -
Elgin Community College
Elgin, ILSome College (No Degree) -
Aquinas College
Grand Rapids, MISkills
- Passionate about job role
- Detail-oriented and thorough
- I ask many questions to ensure accuracy
- Ability to communicate with employer, coworkers, and customers/patients Good verbal and written communication
- I like to remain in compliance with rules and see that the job is done correctly
- Good at accepting responsibility for my actions
- Genuine care for the well-being of others, and I am as thorough as possible when achieving resolution to concerns
- I have a desire and willingness to learn Trainable
- Versatile; able to perform variety of roles
- I do not speak fluent Spanish, but understand some spoken words and know how to say basic words (if in a situation that required it and no other translator is present)
- I make the best of whatever situation I am in with the resources that I have
References
References available upon request.
Timeline
EVS Project Technician
Northwestern Medicine McHenry Hospital
10.2023 - Current
Stay-at-home Parent
Self-employed
07.2021 - 10.2023
Customer Service Associate
HoneyBaked Ham
07.2012 - 07.2021
High School Diploma -
Dundee-Crown High School
Some College (No Degree) -
McHenry County College
Some College (No Degree) -
Elgin Community College
Some College (No Degree) -
Aquinas College
Similar Profiles
Alexa OcampoAlexa Ocampo
Registered Nurse at Northwestern Medicine McHenry HospitalRegistered Nurse at Northwestern Medicine McHenry Hospital
April Daniella RamirezApril Daniella Ramirez
Patient Care Technician at Northwestern Medicine McHenry HospitalPatient Care Technician at Northwestern Medicine McHenry Hospital
Vivian RonquilloVivian Ronquillo
RN BSN CPAN at Northwestern Medicine Mchenry HospitalRN BSN CPAN at Northwestern Medicine Mchenry Hospital