Courtney Kloberdanz

• Responsible for all corporate marketing, public relations initiatives and internal and external communications
• Rebranded TalentQuest website, chose new logo and design campaign and wrote the vast majority of content
• Enhanced company reputation through developing successful public relations initiatives, writing press releases and and securing positive media coverage
• Organized successful trade show exhibits, showcasing TQ services effectively to potential customers and partners
• Devised and executed all internal events and culture enhancement initiatives
• Demonstrated a high level of initiative and creativity while tackling difficult tasks
• Excellent communication skills, both verbal and written

• Developed a new career path strategy for associates at all levels across the company and tailored the process for each division
• Partnered with senior division leaders to identify career progressions aligned with their organizational structures
• Implemented the new processes through training, workshops and online tools; created metrics for tracking success
• Presented new initiatives at multiple executive leadership sessions

• One of 16 individuals selected for the Business Leadership Program, an accelerated management training program integrating corporate and field experiences
• Completed four 6 month rotations:

1) Interactive Marketing and e-Business: Managed the development and execution of the Canadian HD website launch, including all agency relationships, call center scripting. product selection, copy writing, public relations and marketing strategies.

2) Store Management: Served as an assistant store manager in a $65mm store with primary focus on customer and associate relations and fundamental store operations.

3) Organizational Effectiveness: Developed assessment tools and facilitated assessment centers; co-wrote the Human Resources competency model; recruited candidates at universities; wrote candidate feedback reports; and participated in survey validations, data and theme analysis.

4) Store Leadership Program: Managed the program for the EXPO and Home Depot Supply businesses; direct responsibility for 20+ associates encompassing candidate selection, rotation and job placement, performance management and enhancement of business needs.

• Drove all initiatives related to marketing and public relations for the Atlanta office, including all internal and external events and sponsorships
• Created, pitched and secured a strategic plan for a new internal marketing role with a $500,000 annual budget
• Provided strategic guidance initiatives to executive team to communicate organizational change
• Created and managed a global open house to present 200+ clients with internet growth strategies; the event increased iXL billings by $1.2 billion
• Initiated and composed all internal communications efforts, including all executive and general communication