Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Knight

Emporia,KS

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals .

Overview

8
8
years of professional experience

Work History

Sales Associate

Walmart
12.2022 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Cashier

Wendys Fast Food
04.2022 - 12.2022
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Learned duties for various positions and provided backup at key times.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier

McDonald's Fast Food
02.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Krystal's Fast Food Restaurant
04.2016 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Rockmart High School
Rockmart, GA
05.2019

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Ability to Lift 40 pounds
  • Inventory and Stocking
  • Adaptable and Flexible
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Money Handling
  • Outgoing Personality
  • Exceptional customer service
  • Reliable and punctual

Timeline

Sales Associate

Walmart
12.2022 - Current

Cashier

Wendys Fast Food
04.2022 - 12.2022

Cashier

Krystal's Fast Food Restaurant
04.2016 - 08.2016

Cashier

McDonald's Fast Food
02.2016 - 02.2017

High School Diploma -

Rockmart High School

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Courtney Knight