Courtney Kruesel

Consulted with prospects, scheduled, and conducted tours. Gathered all required applicant information, generated application leases, and prepared all move in requirements. Updated and generated lease renewals. Addressed residents questions/concerns and maintained professional relationships with them. Sent out community messages and notices as needed. Assisted with posting on the property's social media accounts. Monitored and responded to emails and calls. Organized all paperwork and ensured it was filed in a proper secure location. Conducted market surveys. Ensured that the office and amenities were clean, organized and stocked. Walked the grounds of the property for security and safety purposed. Performed parking audits. Monitored work orders, discussed with the maintenance team and confirmed that they had been completed. Ordered maintenance supplies as needed and created PO's. Responded to property emergencies such as multiple floods, fires, an active shooter and other criminal incidents. Assisted with property manager coverage for multiple properties as needed.

Clean and organize inventory. Post listings, research competitors and product. Package and ship product to customers for three different companies. Assisted with errands and other personal and business needs.

Answer and direct phone calls and emails, schedule customers, invoice customers using Quickbooks, stocking office supplies, run errands both business related and personal for CEO.

Answer and direct phone calls and emails, check patients in and out, schedule patients, run errands both business related and personal for CEO, aide for physical therapist, clean clinic, community referrals.

Shop for customer based on grocery needs and requests, load up vehicle in a secure and safe fashion to prevent damage, communicate with other representatives and customers to ensure that groceries get delivered accordingly.

Load up vehicle in a secure and safe fashion to prevent damage and theft, communicate with other representatives and customers to ensure that the packages and food get delivered accordingly, complete deliveries on time by choosing an efficient route.

Keyholding Supervisor: Managed 5-15 employees at a time and helped with any issues. Researched and documented all paperwork related to registers and asset/loss prevention. Made sure store met opening and closing standards. Addressed customer inquiries and resolved complaints.

Registry Supervisor: Greeted and assisted new registrants. Created and maintained registries. Observed and assisted employees. Assisted customer matters. Scheduled, organized and led in-store events and expos. Managed and advertised social media pages.

Human Resources/Front End Supervisor: Observed performance and assisted employees. Hired, onboarded and processed paperwork for new employees. Processed vacations, terminations, promotions, demotions and leaves. Enforced store policies and addressed other employee relations. Asset protection. Maintain employee records.

Global Team Member: Answered calls and directed them to proper departments. Transported furniture and baby gear to customer's vehicles (up to 200 pounds with assistance). Troubleshooted guest and employee issues. Cleaned, restocked and organized store. Checked out customers at register and returns at Customer Service.

Checked out customers at cash register. Returned items to shelves. Helped organize and straighten store. Greeted and assisted customers.