Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Kusek

Temecula,CA

Summary

"Passionate about creating exceptional customer experiences and orchestrating memorable events"


Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Private Function Coordinator

T3 Restaurant Group
01.2022 - Current
  • Orchestrated private functions, coordinating all aspects of event planning from concept to execution.
  • Managed client relationships, providing personalized service and ensuring specific event requirements were met.
  • Oversaw scheduling, staff assignments, and event logistics, ensuring high-quality experiences for guests.
  • Collaborated with culinary and service teams to design custom menus and dining experiences.
  • Implemented innovative strategies to enhance event execution and guest satisfaction.


Fine Dining Server & Cocktail Waitress

Eddie V's Prime Seafood
05.2022 - 12.2023
  • Delivered exceptional customer service in a high-end dining setting, ensuring guest satisfaction and building repeat clientele.
  • Demonstrated expertise in wine and food pairings, enhancing guests' dining experience and knowledge.
  • Provided detailed knowledge of menu items and ingredients, catering to guests’ specific dietary needs and preferences.
  • Maintained meticulous attention to table settings and dining area ambiance, ensuring a high standard of presentation and cleanliness.
  • Utilized POS systems for accurate order processing and billing, demonstrating proficiency in technology use.
  • Exhibited strong teamwork skills, collaborating with kitchen and other service staff to ensure timely and high-quality service delivery.

Front of House Manager

XM Corporation
05.2016 - 04.2022
  • Oversaw all front-of-house operations, ensuring exceptional customer service and optimal guest experience in a busy dining environment.
  • Implemented and maintained high standards of service, addressing and resolving customer inquiries and complaints with professionalism and efficiency.
  • Implemented innovative strategies to enhance customer satisfaction and retention, leading to a notable increase in repeat business.
  • Played a crucial role in event management, overseeing the planning and execution of various in-house events, including coordinating with event planners and clients.
  • Conducted regular staff meetings to discuss service improvements, operational changes, and staff feedback, fostering a collaborative and inclusive work environment.
  • Managed inventory control and ordering, ensuring the availability of supplies while maintaining budgetary guidelines.
  • Utilized POS systems for sales tracking, financial reporting, and customer data management, demonstrating strong technical proficiency.

Education

Bachelor of Science - Nutrition

MIU
06.2025

Skills

  • Event Planning & Management
  • Customer Service Excellence
  • Efficient Workflow Management
  • Time Management & Multitasking
  • Detail-Oriented Coordination
  • Strong Organizational Skills
  • Professional Communication
  • Team Collaboration & Leadership
  • Budgeting & Financial Management
  • Inventory Control & POS Systems

Certification

TIPS

CPR

NASM Personal Trainer



Timeline

Fine Dining Server & Cocktail Waitress

Eddie V's Prime Seafood
05.2022 - 12.2023

Private Function Coordinator

T3 Restaurant Group
01.2022 - Current

Front of House Manager

XM Corporation
05.2016 - 04.2022

Bachelor of Science - Nutrition

MIU

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Courtney Kusek