Courtney Lampton Corkery
769 32 Quince Orchard Boulevard ,USA
Summary
Steering strategic planning, team leadership, and client relations with a firm commitment to driving corporate growth and brand visibility for 15+ years. Renowned for innovation in event management, adept at orchestrating smooth operations for special events and routine operations alike. Harnesses a solutions-oriented mindset to ensure continuous improvement and efficiency in all business processes. Demonstrates expertise in marketing strategies, communication plans, and digital campaigns, boosting customer engagement and lead generation. Excels at managing complex policy requirements and claims, fostering equitable resolutions for all stakeholders. Prioritizes safety and risk mitigation, creating secure operational environments. Proficient in leveraging digital platforms for enhancing online visibility, attracting qualified leads, and solidifying brand reputation.
Overview
22
22
years of professional experience
Work History
Perishable Team Leader
Wegmans Food Markets, District of Columbia
01.2020 - Current
- Cultivate a high-performing team environment through effective motivation and empowerment of employees. Design comprehensive schedules for daily operations and special events, ensuring smooth workflows. Execute strategic merchandise ordering and inventory control practices to mitigate shrink levels. Supervise building of attractive seasonal product displays, enhancing in-store customer experience. Prioritize safety in all operations, fostering a secure work environment.
- Boosted gross sales and minimized shrink, positively impacting the company's bottom line through strategic collaboration and effective team management.
- Enhanced customer satisfaction levels by proactively resolving concerns and providing knowledgeable service.
- Successfully planned and executed numerous sales events, driving increased revenue and customer engagement.
- Improved department efficiency and productivity through the implementation of continuous improvement strategies.
Account Executive
AFLAC Insurance Baltimore, MD
01.2019 - 01.2020
- Engaged in professional development activities such as meetings, seminars, and programs to gain insights into new products and services and develop new account strategies. Collaborated with clients to gather necessary information and aid during the claims process. Verified compliance with policy requirements, coordinating necessary medical examinations and assisting with form completion. Supervised insurance claims, ensuring fair settlements for both clients and the insurer. Executed administrative responsibilities such as record maintenance and policy renewals.
- Successfully expanded product knowledge and sales skills through regular participation in industry seminars and programs.
- Streamlined administrative processes, leading to improved record-keeping accuracy and timely policy renewals.
- Developed and implemented effective risk assessment strategies, optimizing premium rates, and payment methods.
- Excelled as a Cold Call Leader, consistently surpassing division targets and earning recognition for the highest conversion rates and new client acquisitions.
Marketing Account Executive
CACI INC-FEDERAL, Baltimore, MD
01.2004 - 01.2019
- Formulated integrated marketing strategies and initiatives tailored for the Army National Guard, especially for two critical regions of the Army National Guard. Devised and actualized comprehensive annual and triennial strategic marketing agendas. Instituted targeted marketing and communication plans, employing a blend of direct marketing techniques, market research, advertising, community outreach, and online recruitment. Supervised the execution of all marketing communications undertakings, encompassing advertising, direct marketing, events, and collateral. Guided interdisciplinary teams, including designers, writers, media buyers, and project managers, to deliver successful integrated marketing programs across diverse mediums. Verified the effectiveness of communication tools via target audience surveys. Initiated, supervised, and enhanced lead generation programs. Acted as liaison between CACI and National Guard Bureau, providing timely weekly and monthly reports.
- Pioneered the first-ever social media campaign for the Army National Guard, substantially enhancing online visibility and engagement.
- Spearheaded an innovative online gaming campaign, the first of its kind, significantly boosting brand interaction among the target demographic.
- Successfully managed critical marketing campaigns across all 50 states, resulting in increased brand recognition for the National Guard.
- Delivered marketing strategies leading to increased web traffic and lead generation, contributing to the Guard's positioning as the military service of choice.
Project Coordinator
MET Laboratories, Baltimore, MD
01.2004 - 01.2004
- Served as the principal liaison among customers, MET executives, documentation staff, and engineers across all laboratories. Facilitated key meetings with MET personnel, ensuring adherence to project completion timelines.
- Successfully managed multiple in-house projects, leading to timely and efficient completion of entire testing programs.
- Fostered excellent relationships with customers and internal stakeholders, enhancing communication and cooperation across all channels.
- Implemented effective cold calling strategies, driving new business development and contributing to revenue growth.
- Developed detailed product reviews, improving client understanding of MET testing procedures and strengthening customer relations.
Education
Master of Computer & Information Sciences - undefined
Loyola College
Maryland, MDMaster of Business Administration - undefined
Loyola College
Maryland, MDBachelor of Mass Communications - Communication & Journalism
Goucher College
Skills
- Strategic Planning
- Event Management
- Team Leadership
- Lead Generation
- Marketing Strategies
- Continuous Improvement
- Risk Mitigation
- Digital Campaigns
- Customer Engagement
- Technically proficient in Windows Application, Adobe InDesign, Social Media Platforms
Languages
Spanish (Intermediary)
Additional Experience
- Customer Service Specialist, Paul Davis Restoration, Catonsville, MD
- Manager of Market Research and Analysis, Magellan Behavioral Health, Columbia, MD
- Internet Marketing Coordinator (thingamajob.com), Allegis Group Incorporated, Hanover, MD
Timeline
Perishable Team Leader
Wegmans Food Markets, District of Columbia
01.2020 - Current
Account Executive
AFLAC Insurance Baltimore, MD
01.2019 - 01.2020
Marketing Account Executive
CACI INC-FEDERAL, Baltimore, MD
01.2004 - 01.2019
Project Coordinator
MET Laboratories, Baltimore, MD
01.2004 - 01.2004
Master of Computer & Information Sciences - undefined
Loyola College
Master of Business Administration - undefined
Loyola College
Bachelor of Mass Communications - Communication & Journalism
Goucher College