Courtney Laws
Canal Point,FL
Summary
Competent Security Officer with 4 years of experience in health care and resident environments. Remains alert at all times and maintains excellent coverage of densely populated events. Quick and agile individual with strong critical thinking capabilities.
Overview
20
20
years of professional experience
Work History
Security
Health Care District Of Palm Beach County
West Palm Beach, FL
09.2020 - Current
- Conduct rounds every two hours, document any findings in log
- Reported suspicious activities and persons to law enforcement.
- Reviewed both security camera footage to spot trespassers and criminal activity.
- Became Supervisor within three months after being hired.
- Does EOC reports
- Compel work schedule for each month
- Participate in staff meetings, special events and professional development activities.
- Answer phones and transfer them to different departments
- Completes daily reports, logs, presentations, and objectives in a diverse ad-hoc activities and incidents in support of LMCs Operational Security
Upscale Security Officer
G4S Secure Solutions
Jupiter, FL
02.2016 - 09.2020
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Conducted patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Youth Care Worker
G4S Youth Services
Jupiter, FL
08.2015 - 02.2016
- Completed clear and concise documentation of youth behavior and actions.
- Liaised with parents of youth and community leaders to organize youth empowerment programs and activities.
- Evaluated needs of youth and outlined measures to address.
- Developed team communications and information for TEAM meetings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
CASHIER
PALM BEACH STATE COLLEGE
BELLE GLADE, FL
04.2009 - 09.2011
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Answered questions about store policies and concerns to support positive customer experiences.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
CASHIER
Winn Dixie
Delray Beach, FL
05.2004 - 03.2005
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Education
Bachelor - Bachelor of Healthcare Management
American InterContinental University
Schaumburg, IL03.2024
Skills
- Theft prevention training
- Security Guard License
- Superior customer service
- Conflict resolution techniques
- Crisis intervention training
- Communication skills
- CPR Certified
- Microsoft Office
Timeline
Security
Health Care District Of Palm Beach County
09.2020 - Current
Upscale Security Officer
G4S Secure Solutions
02.2016 - 09.2020
Youth Care Worker
G4S Youth Services
08.2015 - 02.2016
CASHIER
PALM BEACH STATE COLLEGE
04.2009 - 09.2011
CASHIER
Winn Dixie
05.2004 - 03.2005
Bachelor - Bachelor of Healthcare Management
American InterContinental University
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