Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Software
Languages
Websites
Interests
Timeline
Hi, I’m

COURTNEY LEE

Boston,MA
COURTNEY LEE

Summary

Experienced People and Operations professional with a strong focus on organization and proactivity. Exceptional communication and project management skills enable effective handling of multiple tasks in fast-paced environments. Known for proactive approach in identifying and addressing issues, always striving to optimize processes and support team objectives. Committed to creating positive candidate experiences and driving people-first workplace initiatives.

Overview

21
years of professional experience

Work History

Fenway Health / Boomerangs

Graphic Designer & Communications Specialist
06.2004 - 06.2024

Job overview

  • Developed creative design for print materials, brochures, banners, and signs.
  • Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
  • Developed infographics to better communicate complex data.
  • Streamlined internal communication processes by implementing effective communication tools and platforms.
  • Created social media content across multiple platforms according to content calendars and promotion schedules boosting online interaction.
  • Took photographs and videos during special events for promotional materials and social media pages.
  • Developed ideas and leads for new stories and content according to industry trends.
  • Prepared and edited organizational publications such as employee newsletters, stockholder reports, and onboarding materials for internal or external audiences.
  • Collaborated with internal and external stakeholders to identify key messages and create compelling content for social media and other materials.

Fenway Health / Boomerangs

Warehouse Manager | HR & Recruiting Support
06.2004 - 06.2024

Job overview

  • Coordinated interview scheduling and logistics for various employee and management roles, maintaining a professional candidate experience.
  • Owned the end-to-end interview and hiring process, selecting candidates and coordinating with HR to complete onboarding and compliance requirements.
  • Processed onboarding paperwork, including but not limited to CORIs, I9s, and retirement enrollment documentation.
  • Maintained confidential personnel files and provided administrative support for HR audits and compliance processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Championed the importance of employee engagement at all levels within the organization, building a strong foundation for long-term success and growth.
  • Processed new hires, transfers, and separations.
  • Assisted with writing job postings and job descriptions for boards.
  • Collaborated with managers to identify and address employee relations issues.
  • Supported employee engagement and onboarding initiatives to foster a welcoming, people-first culture.
  • Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes using LEAN processing.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Managed relationships with external partners and suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Fostered culture of continuous improvement by encouraging feedback and suggestions from all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Independent

Event Planning Contractor
12.2024 - Current

Job overview

  • Brainstormed and implemented creative event concepts and themes.
  • Planned and coordinated logistics for professional events, including vendor coordination and materials preparation.
  • Ensured smooth event execution with attention to detail and positive attendee experience.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.

Wistia

Office Manager & Employee Engagement Support
06.2024 - 12.2024

Job overview

  • Supported People & Engagement teams with internal events, employee engagement and company-wide culture initiatives.
  • Coordinated logistics for team-building activities, DEI events, and staff celebrations.
  • Managed Google Suite communications, event tracking, and administrative details with a high level of confidentiality.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Education

Massachusetts College of Art and Design

Bachelor of Arts from Graphic Design

University Overview

Skills

  • Interview Coordination & Scheduling
  • Recruiting Support
  • New hire onboarding
  • Employee Engagement Event Planning
  • G Suite (Docs, Sheets, Calendar, Drive)
  • Applicant Tracking Systems (Paylocity)
  • Procurement Apps (Oracle, Amazon, Instacart)
  • Confidential Records Management
  • Administrative Support & Organization
  • Human resources support
  • Safety compliance
  • Project management
  • Schedule management
  • Supply management
  • Staff management
  • Quality control
  • Materials procurement
  • Training facilitation
  • Adobe Creative Suite
  • Content creation
  • Social media
  • Visual design
  • Marketing team collaboration
  • Diversity and inclusion
  • Team building
  • Adaptability and flexibility
  • Willingness to learn
  • Self motivation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekCareer advancementStock Options / Equity / Profit Sharing

Quote

"Hire those who were curious about what they didn’t know and generous with what they did."
Will Guidara, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Software

Adobe Creative Suite

Microsoft Office

Slack

Oracle

Paylocity

Jira

Roam

Zoom

G-Suite

Languages

English
Native or Bilingual

Websites

Interests

Bubble Tea

My Dog, Senna

Ghosts and the Paranormal

Graphic Design

Photography

Thrifting

Timeline

Event Planning Contractor
Independent
12.2024 - Current
Office Manager & Employee Engagement Support
Wistia
06.2024 - 12.2024
Graphic Designer & Communications Specialist
Fenway Health / Boomerangs
06.2004 - 06.2024
Warehouse Manager | HR & Recruiting Support
Fenway Health / Boomerangs
06.2004 - 06.2024
Massachusetts College of Art and Design
Bachelor of Arts from Graphic Design

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