Courtney Lockhart

Over 20 years serving the WSU community in International Education, Financial Aid and Student Affairs via the CARE Team. Possess exceptional computer, conversational and people skills. Excellent working knowledge using university systems sch as BannerPROD, WebNow, Maxient, SSC Navigate and all Microsoft Office programs. Ability to train, motivate others and self, and receive and follow instruction. Ability to investigate student complaints and follow-through until a resolve is found. Ability to have difficult conversations while being committed to maintaining confidentiality of important documents and situations, detailing and communicating those situations honestly and thoroughly. Self-motivated with the ability to work independently and manage assigned duties. A customer service specialist with a global mindset, focused on cultural variations and privacies. Ability to navigate and lead others through necessary, various changes in a pandemic. Knowledge of Wichita State University departments and student support services.

• Alicia Newell - Assist. VP - Student Affairs, Assessment and Retention, 1845 Fairmount St, Wichita, Kansas, 67260-0128, (316) 978-6105
• Guy Schroeder – Chief of UPD, 1845 Fairmount St, Wichita, Kansas, 67260-0003, (316) 209-7866
• Kindra Brooks – Specialist/First-Year Advisor, 1845 Fairmount St, Wichita, Kansas, 67260-0159, (316) 978-7424
• Rebeca Tuttle – Immigration Specialist, 1845 Fairmount St, Wichita, Kansas, 67260-0038, (316) 978-5372

Microsoft Office Power User