Courtney Long
Marlow ,OK
Summary
Highly motivated, self starter with a desire to learn new skills. Excellent at developing interpersonal connections from experience in customer service and direct care. Ability to multi-task and adapt to ever changing work environments. Well versed in ethical standards and professional practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Graham Auctioneers
Marlow , OK
03.2018 - 03.2023
- Efficiently assisted customers with buyer registration and ensured accurate data entry into auction program.
- Demonstrated a solid understanding of auction protocol, effectively addressing customer inquiries.
- Completed cash, check, and credit card transactions over $10,000 while ensuring currency authenticity and providing accurate change.
- Thrived in a demanding, fast-paced office environment through successful teamwork.
- Ensured easy access to registration and invoices by filing them alphabetically or numerically.
CNA
Gregstons Nursing And Rehab
Marlow , OK
03.2019 - 02.2020
- Assisted with personal care tasks such as bathing, dressing, and grooming.
- Provided patient assistance by employing correct body mechanics for ambulation and transfers.
- Maintained detailed documentation of patient care services.
- Efficiently attended to patient call lights, promptly addressing their requests.
- Assisted families in need by offering emotional support during difficult times.
- Ensured adherence to HIPAA regulations for confidentiality of information.
Education
High School Diploma -
Marlow High School
Marlow, OK05-2021
Skills
- Complaint resolution
- Information Security
- Problem-solving abilities
- Multi-Task Management
- Customer Service
- Prioritization
- Medical terminology knowledge
- Filing
- Administrative Support
- Positive and professional
Certification
- Long Term Care Certificate, Red River Technology Center 07/19/2019
- Phlebotomy Certification, Red River Technology Center 06/06/2022
Timeline
CNA
Gregstons Nursing And Rehab
03.2019 - 02.2020
Customer Service Representative
Graham Auctioneers
03.2018 - 03.2023
High School Diploma -
Marlow High School
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