Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Courtney L. Wood

Courtney L. Wood

Summerfield

Summary

Results-oriented Marketing Coordinator with expertise in digital marketing, social media management, and campaign development. Proven ability to optimize online presence, increase brand visibility, and drive growth through data-driven strategies. Experienced in event coordination and team leadership, with strong guest services, customer relations, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Marketing Coordinator

The Villages
The Villages
09.2022 - Current
  • Designed and maintained websites using WordPress, ensuring optimal user experience and functionality
  • Performed data entry for applications, contributing to efficient data management and processing
  • Coordinated with promoters to organize and manage shows and special events, enhancing event visibility
  • Utilized Prospect 2 for email marketing campaigns, including sending out emails and analyzing email performance metrics
  • Scheduled and managed both paid and organic Facebook advertisements, optimizing reach and engagement
  • Drafted and distributed press releases to promote events and announcements
  • Developed comprehensive marketing plans for upcoming drink specials, collaborating with graphic designers to meet project deadlines
  • Worked with ticketing software, analyzing sales data to identify opportunities for improving sales goals
  • Attended marketing events and expos multiple times a month to engage with patrons and promote ongoing and upcoming events

Veterinary Assistant

Oxford Animal Hospital
Oxford
01.2021 - 09.2022
  • Triaged, admitted, and treated patients under a veterinary doctor's supervision
  • Perform physical examinations of various medium-sized to large patients
  • Placed IV catheters, assisted with surgical procedures and sterilized instruments
  • Monitored and provided treatments to current in-patients (incl. collecting blood and urine samples, and running in-house laboratory tests)
  • Maintained a positive and collaborative attitude under stressful situations
  • Ensured the necessary documentation and kept it up-to-date so that procedures met requirements set by federal and state agencies
  • Received and checked in materials, as well as placed them into stock in accordance with established procedures
  • Assisted with surgical prep, anesthesia administration, monitoring, and the monitoring of the post-surgical recovery period
  • Performed routine diagnostic tests as required (e.g. parasitology, serology), labeled test samples to ensure correct identification
  • Conducted daily rounds to observe and document the condition of animals

Kennel Assistant

VCA Buffalo Ridge Animal Hospital
The Villages
03.2019 - 01.2020
  • Monitored animal feeding and assessed dietary needs to ensure health compliance.
  • Bathe pets as needed to maintain hygiene standards.
  • Exercised animals to enhance physical well-being and reduce stress.
  • Supported veterinarians and technicians with laboratory tasks to facilitate efficient operations.
  • Cleaned, sterilized, and maintained kennels, surgical rooms, and equipment for optimal safety standards.
  • Comforted and restrained pets during examinations to ensure thorough care.
  • Provided first aid in emergencies, stabilizing animals until veterinary intervention.
  • Administered medications accurately to support recovery and health.

Front Desk Receptionist

Florida Heart and Vascular
Leesburg
12.2017 - 03.2019
  • Answered telephones and directed calls to appropriate personnel.
  • Scheduled and confirmed patient appointments for diagnostics, surgeries, and consultations.
  • Greeted visitors, determined purpose of visit, and guided them to relevant staff.
  • Operated office equipment and utilized software applications to prepare reports, invoices, and medical records.
  • Completed insurance claims and other necessary forms.
  • Received and routed messages or documents, including laboratory results, to appropriate personnel.
  • Arranged hospital admissions for patients efficiently.
  • Executed bookkeeping tasks, including preparing financial statements and maintaining accurate records.

Product Coordinator

Trulieve
Lady Lake
06.2017 - 12.2017
  • Identified product problems and strengths and collected data on the customer experience
  • Successfully managed the activities of 10 team members in multiple locations
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services
  • Addressed negative customer feedback immediately
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel
  • Worked with local doctors to help educate patients on the benefits of medical cannabis

Medical Support Assistant

Landstuhl Army Hospital
01.2016 - 01.2017
  • Initiate patient appointments for tests such as x-rays, electrocardiograms, and laboratory examinations with the servicing department, ward, clinics, and centralized appointment system

Education

High School Diploma -

Leesburg High School
Leesburg
01.2012

Some College (No Degree) - Social Work

University of Maryland Global Campus
Hyattsville, MD

Skills

  • Marketing and branding
  • Social media management
  • Project management and coordination
  • Customer service and support
  • Data entry and EMR systems
  • Website management and SEO
  • Email marketing strategies

Languages

English

References

References available upon request.

Timeline

Marketing Coordinator

The Villages
09.2022 - Current

Veterinary Assistant

Oxford Animal Hospital
01.2021 - 09.2022

Kennel Assistant

VCA Buffalo Ridge Animal Hospital
03.2019 - 01.2020

Front Desk Receptionist

Florida Heart and Vascular
12.2017 - 03.2019

Product Coordinator

Trulieve
06.2017 - 12.2017

Medical Support Assistant

Landstuhl Army Hospital
01.2016 - 01.2017

High School Diploma -

Leesburg High School

Some College (No Degree) - Social Work

University of Maryland Global Campus

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