Summary
Overview
Work History
Skills
Timeline
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Courtney MACK

Albany,GA

Summary

Dependable office management professional brings 8 years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence. Specializes in 8 office environments.

Dependable office management professional brings 12 years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence. Specializes in 12 office environments.

Overview

8
8
years of professional experience

Work History

Office Manager

Premier Auto Choice llc
Albany, GA
07.2018 - Current
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepare payroll for all employees in my office.
  • Show each member on a daily basis how important customer service is and how to apply it in everyday use to keep the business flowing properly.
  • Head person overseeing the entire office sharping co workers computer skills..I do booking and do all title work that has to process through the state.
  • Keep everyone on a fast pace so that when things get hectic everyone will know how to opporate in an intense setting.
  • Motivate my staff on a daily basis to be great in everything they do.

  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Maintained filing system for records, correspondence and other documents.
  • Developed and implemented office policies and procedures.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed completed work to verify consistency, quality and conformance.

Office Manager

Wh Auto sales
Albany, GA
01.2017 - 07.2018
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Central Transporter

Phoebe Putney Hospital
Albany, GA
09.2016 - 11.2016
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Cleaned, disinfected and prepared rooms for incoming patients.
  • Changed soiled bed linens, drapes and cubicle curtains.
  • Operated wheelchairs, transportation vehicles and other equipment safely and efficiently.
  • Moved patients in and out of vehicles and lifted on and off beds.

Skills

  • Office Management
  • Employee Supervision
  • Bookkeeping
  • Workforce Management
  • Customer Service
  • Data Entry
  • Staff Hiring
  • Credit and Collections
  • Report Writing
  • Payroll and Budgeting
  • Banking Operations

Timeline

Office Manager

Premier Auto Choice llc
07.2018 - Current

Office Manager

Wh Auto sales
01.2017 - 07.2018

Central Transporter

Phoebe Putney Hospital
09.2016 - 11.2016

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Courtney MACK