Courtney Madera
Tracy,CA
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Victoria’s Secret
Livermore, California
2024.08 - Current
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained work area and kept cash drawer organized.
- Stocked shelves with merchandise when needed.
Package Handler
FedEx
Tracy, California
2024.04 - 2024.08
- Protected company inventory by maintaining and organizing storage areas.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Packed boxes and stock using organizational guidelines.
Retail Warehouse Associate
Burlington
Tracy
2023.09 - 2024.07
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Made sure all clothes had sensors.
- Stocked shelves with inventory.
- Staged and sorted multiple types of products for unloading.
Retail Sales Associate
Victoria Secret
Livermore, California
2022.10 - 2023.05
- Greeted customers to determine wants or needs.
- Monitored sales floor to identifying customers in need of assistance and merchandise requiring replenishment.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Used product knowledge to suggest items to match client needs.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Warehouse Associate
Home Depot
Tracy, CA
2022.06 - 2023.02
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Used pallet jacks to move items to and from warehouse locations.
Education
High School Diploma -
Delta Charter Online
Lathrop, CA2020-04
Skills
- Communication
- Price tagging
- Stock replenishment
- Time management
- Money handling
- Customer service
- Decision-making
Timeline
Retail Sales Associate
Victoria’s Secret
2024.08 - Current
Package Handler
FedEx
2024.04 - 2024.08
Retail Warehouse Associate
Burlington
2023.09 - 2024.07
Retail Sales Associate
Victoria Secret
2022.10 - 2023.05
Warehouse Associate
Home Depot
2022.06 - 2023.02
High School Diploma -
Delta Charter Online