Courtney Manis
Rockwood,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Title Clerk/Office Data Entry Clerk
Cedar Bluff Towing/ Chestnut Street Transport
06.2013 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Ensured legal compliance, diligently reviewing all submitted documents for adherence to state laws and regulations.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Service Advisor
Freightliner Of Knoxville
07.2011 - 06.2013
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Billing Clerk/Medical Front Office Receptionist
Knoxville Dermatology Group
01.2005 - 07.2011
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Handled account payments and provided information regarding outstanding balances.
Education
High School Diploma -
South-Doyle High School
Knoxville05.2001
Skills
- Title processing
- File Management
- Accuracy and Precision
- Multitasking Abilities
- Problem-Solving
- Time Management
- Reliability
Timeline
Title Clerk/Office Data Entry Clerk
Cedar Bluff Towing/ Chestnut Street Transport
06.2013 - Current
Service Advisor
Freightliner Of Knoxville
07.2011 - 06.2013
Billing Clerk/Medical Front Office Receptionist
Knoxville Dermatology Group
01.2005 - 07.2011
High School Diploma -
South-Doyle High School
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