To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Title Clerk/Office Data Entry Clerk
Cedar Bluff Towing/ Chestnut Street Transport
06.2013 - Current
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Communicated with customers to resolve common title issues.
Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Ensured legal compliance, diligently reviewing all submitted documents for adherence to state laws and regulations.
Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Service Advisor
Freightliner Of Knoxville
07.2011 - 06.2013
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Maintained high customer satisfaction standards to meet or exceed targets.
Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Billing Clerk/Medical Front Office Receptionist
Knoxville Dermatology Group
01.2005 - 07.2011
Executed billing tasks and recorded information in company databases.
Verified accuracy of billing data and corrected discrepancies.
Handled account payments and provided information regarding outstanding balances.