Courtney Marchese
Folsom,CA
Summary
Accomplished Childcare Provider and Cosmetologist with a proven track record in care management and customer service excellence, demonstrated at Sport Clips. Skilled in meal preparation and group leadership, fostering emotional development and client satisfaction. Expert in maintaining hygiene standards and enhancing client relationships, achieving a loyal client base through high-quality service and positive reinforcement.
Capable Learning Assistant and Yard Duty Supervisor with a history of fostering student growth through innovative educational strategies. Knowledgeable in creating interactive learning environments, promoting open discussions, and encouraging critical thinking. Strengths lie in adaptability to various teaching styles and ability to assist students with diverse needs.
Overview
19
19
years of professional experience
Work History
Extended Learning Assistant
FCUSD
Folsom, California
10.2024 - Current
- Facilitate small group instruction to enhance student understanding
- Assist in implementing classroom management strategies to promote a positive environment.
- Encourage student participation through interactive activities and discussions.
- Communicate regularly with parents about student performance and classroom activities.
Yard Duty Supervisor
FCUSD
Folsom, California
09.2024 - Current
- Supervised student behavior during recess and lunch periods.
- Enforced school rules and promoted a safe environment.
- Communicate effectively with staff regarding student conduct.
- Document incidents and reported concerns to school administration promptly.
Childcare Provider
Self-employeed
Orangevale
03.2019 - 09.2024
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
Cosmetologist
Sport Clips
Folsom, USA
10.2006 - 03.2019
- Processed payments, entering sales in register for prompt customer service.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Maintained regular client list and successfully handled walk-in customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Education
Cosmetology License - Cosmetology
ROP Cosmetology
Shingle Springs, CA12.2001
Skills
- Care management
- Meal Preparation
- Childcare
- Group leadership
- Positive Reinforcement
- Management
- Classroom management
- Instructional facilitation
- Child behavior management
- Conflict resolution
- Parent communication
- Student engagement
- Student support
- Multitasking Abilities
- Conflict management
- Strong work ethic
Certifications/Training
- CPR certified
- Tb test current
- DOJ and FBI criminal background check
- Mandated reporter and sexual harassment training
Timeline
Extended Learning Assistant
FCUSD
10.2024 - Current
Yard Duty Supervisor
FCUSD
09.2024 - Current
Childcare Provider
Self-employeed
03.2019 - 09.2024
Cosmetologist
Sport Clips
10.2006 - 03.2019
Cosmetology License - Cosmetology
ROP Cosmetology