Courtney Martin
Spokane
Summary
An organized and motivated soon-to-be graduate, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to local businesses.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Intern
Sloan-Leavitt Insurance Agency
Pasco
05.2022 - Current
- Completed and mailed contracts, invoices or checks.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Provided administrative support to the office staff by answering phones, filing documents, and data entry.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered telephones, directed calls, and took messages.
Barista
Red Star Coffee
Moscow
09.2021 - 04.2022
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Maintained calm demeanor during high-volume periods and special events.
- Monitored inventory levels of supplies and restocked when necessary.
- Addressed and resolved customer concerns to maintain brand loyalty.
Education
Bachelor of Arts - History
University of Idaho
Moscow, ID05-2025
Bachelor of Science - Secondary Education
University of Idaho
Moscow, ID05-2025
Skills
- Attention to detail
- Organization and prioritization
- Communication skills
- Beverage customization
- Order taking
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Dean's List for four consecutive semesters
- Completion of Student Teaching while continuing to work outside of the internship
Certification
- Washington Food Handlers Permit
Affiliations
- Alpha Phi Women's Sorority : Annual Philanthropic Events
- Banner Committee & COB Team
- Drawing
- Reading
- Baking & Cooking
- Snowboarding
References
References available upon request.
Timeline
Office Intern
Sloan-Leavitt Insurance Agency
05.2022 - Current
Barista
Red Star Coffee
09.2021 - 04.2022
Bachelor of Arts - History
University of Idaho
Bachelor of Science - Secondary Education
University of Idaho
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