Courtney Mason

I’m a Compassionate and results-oriented Fraud Prevention Specialist with over 3 years of experience protecting customer assets, investigating suspicious activity, and utilizing real-time fraud tools in fast-paced remote environments. Highly skilled in debit, credit, prepaid, and ATM card fraud detection, authentication protocols, and customer communication. Proficient with fraud technologies including FICO Falcon Fraud Manager and RSA. Committed to helping companies reduce risk, increase customer trust, and meet regulatory standards. I’m seeking a Business Analyst role that will allow me to assist with process improvement and organizational growth and customer engagement.