Courtney B. Mathis
DeSoto
Summary
Goal-oriented and dedicated individual in helping to strengthen administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities. Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 5-year career. Staying on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
4
4
years of professional experience
Work History
Assistant Director of Financial Aid
University Of North Texas At Dallas
07.2023 - Current
- Streamlined financial aid processes by implementing efficient workflow systems and reducing processing time.
- Improved student satisfaction with financial aid services by providing clear communication and timely assistance.
- Managed a team of financial aid counselors, ensuring accurate and prompt awarding of funds to eligible students.
- Developed comprehensive training materials for new staff members, increasing overall departmental efficiency.
- Collaborated with other departments to create a seamless enrollment process for students seeking financial assistance.
- Analyzed financial aid data to identify trends and areas for improvement in service delivery and resource allocation.
- Implemented successful outreach programs, raising awareness of financial aid opportunities among prospective students.
- Supervised the administration of federal, state, and institutional funds according to regulations and guidelines.
- Reduced errors in financial aid packaging by implementing thorough quality control measures and staff training initiatives.
- Evaluated complex cases involving special circumstances and appeals, making fair determinations based on individual situations.
Assistant Director of Financial Aid
Southwestern Christian College
08.2022 - Current
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Provided financial aid counseling to enrolled and prospective students.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Accepted and processed account payments.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Counseled students and parents about financial aid options and program details.
- Helped individuals complete physical and electronic paperwork such as FAFSA.
- Communicated with prospective students to illustrate available financial aid opportunities within their area of study.
- Complied with state and federal financial aid guidelines and regulations.
- Represented financial aid office at group meetings with high school students and parents.
- Prepared and administered budget of $500,000 for campus with 250 students
- Provided financial aid counseling to enrolled and prospective students
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards
- Authored presentations and documentation for distribution to current and prospective students
Human Resource Management Assistant
Southwestern Christian College
08.2022 - Current
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
Business Office Manager
Southwestern Christian College
08.2022 - Current
- Maximized cash flow through optimal billing and collection processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Utilized company's accounting systems to review reports and prepare assessments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Processed Payroll through Quickbooks and reconciliations of Federal and institutional accounts.
Financial Aid Analyst III
Sam Houston State University
06.2021 - 08.2022
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Reviewed financial aid reconciliation reports, calculated amounts and verified totals on related documentation.
- Performed wide-ranging administrative, financial and service-related functions.
- Contacted families and students about late payments and account statements.
- Helped students sign up and design for payment plans.
- Assisted students and families in filling out financial aid applications.
- Double checked payments and documentation of students applying for loans.
- Reconciled accounts and payments received for student accounts.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
Financial Aid Analyst
Sam Houston State University
10.2020 - 05.2021
- Provided financial aid counseling to enrolled and prospective students.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Authored presentations and documentation for distribution to current and prospective students.
- Led social media outreach programs, informing prospective students of available financial aid programs.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
Education
Ph.D. - Educational Leadership
Clark Atlanta University
Atlanta, GA05.2026
MBA - Human Resource Management And Pre-Law Studies
Sam Houston State University
Huntsville, TX05.2022
Bachelor of Science - English And Sociology With A Minor in CJ
Texas A&M University - Commerce
Commerce, TX05.2020
Associate of Applied Science - General Studies
Cedar Valley College
Lancaster, TX05.2018
High School Diploma -
DeSoto High School
DeSoto, TX05.2018
Skills
- Leadership
- Self-Motivation
- Time Management
- Adaptability
- Public Speaking
- MS Excel
- MS Word
- MS Office
Timeline
Assistant Director of Financial Aid
University Of North Texas At Dallas
07.2023 - Current
Assistant Director of Financial Aid
Southwestern Christian College
08.2022 - Current
Human Resource Management Assistant
Southwestern Christian College
08.2022 - Current
Business Office Manager
Southwestern Christian College
08.2022 - Current
Financial Aid Analyst III
Sam Houston State University
06.2021 - 08.2022
Financial Aid Analyst
Sam Houston State University
10.2020 - 05.2021
Ph.D. - Educational Leadership
Clark Atlanta University
MBA - Human Resource Management And Pre-Law Studies
Sam Houston State University
Bachelor of Science - English And Sociology With A Minor in CJ
Texas A&M University - Commerce
Associate of Applied Science - General Studies
Cedar Valley College
High School Diploma -
DeSoto High School
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