Courtney Matthews
Merriam,KS
Summary
Seeking a position within the healthcare field where I can utilize skills and training as an asset with your organization. Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
The University of Kansas Health Systems (Neurology Memory Clinic)
03.2024 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Medical Assistant
The University of Kansas Health System (Internal Medicine)
02.2020 - 03.2024
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
The University of Kansas Health System (General Surgery)
08.2019 - 02.2020
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
The University of Kansas Health System (Urology)
10.2016 - 08.2019
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
Cerner Employee Wellness Center
12.2014 - 10.2016
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Swope Health Services
02.2012 - 10.2014
- Vital signs Respiratory testing Sterilization procedures Patient intake Specimen collection: venipuncture, capillary & throat Data entry Ear/eye lavage Suture removal Referrals Administration of medications: oral and parenteral Diagnostic Testing Health records management Insurance Verification
Education
Associates Degree in Occupational Studies in X-Ray Medical Technician/Medical Assistant -
Heritage College
Kansas City Mo. 07.2011
Skills
- Computer Skills
- Multitasking and Organization
- Problem-Solving
- HIPAA Regulations
- Attention to Detail
- Medical Terminology
Certification
CPR/First Aid, American Heart Association
Timeline
Medical Assistant
The University of Kansas Health Systems (Neurology Memory Clinic)
03.2024 - Current
Medical Assistant
The University of Kansas Health System (Internal Medicine)
02.2020 - 03.2024
Medical Assistant
The University of Kansas Health System (General Surgery)
08.2019 - 02.2020
Medical Assistant
The University of Kansas Health System (Urology)
10.2016 - 08.2019
Medical Assistant
Cerner Employee Wellness Center
12.2014 - 10.2016
Medical Assistant
Swope Health Services
02.2012 - 10.2014
Associates Degree in Occupational Studies in X-Ray Medical Technician/Medical Assistant -
Heritage College
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