Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Mays

Kernersville

Summary

Hard-working, dependable, college student, seeking a restaurant position to apply exceptional customer service and organizational skills in a fast-paced, team environment.

Overview

15
15
years of professional experience

Work History

Social Media Manager/Event Decorator

TotallyTaylored Experience
05.2020 - Current
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Enhanced event ambiance by designing and executing creative decoration concepts.

Pastry Chef/Sous Chef

Tardif's American Brasserie
04.2022 - 06.2024
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Cycled menus to keep offerings fresh and interesting for customers.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Provided excellent customer service through addressing inquiries on ingredients allergies or dietary restrictions while suggesting suitable alternatives.

Dance Instructor

Positive Image Performing Arts
06.2009 - 03.2017
  • Planned and oversaw group, couples and individual dance performances.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Utilized different styles of teaching to accommodate students of all capabilities.

Machinist Mate

United States Navy, USN
12.2011 - 12.2015
  • Completed 2 deployments and over 125 maintenance checks to ensure smooth process.
  • Inspected, repaired and replaced system components.
  • Performed preventive and corrective maintenance on boilers, engines and generators.
  • Read and interpreted technical documentation.
  • Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
  • Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

No Degree - Psychology

University of North Carolina At Greensboro
Greensboro, NC

Associate Degree in Culinary Arts - Culinary Arts

Culinary Institute of America
San Antonio, TX
04.2023

High School Diploma -

Winston Salem Preparatory Academy
06.2010

Skills

  • Planning and Coordination
  • Flexible and Adaptable
  • Problem Solving
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Building Customer Trust and Loyalty

Timeline

Pastry Chef/Sous Chef

Tardif's American Brasserie
04.2022 - 06.2024

Social Media Manager/Event Decorator

TotallyTaylored Experience
05.2020 - Current

Machinist Mate

United States Navy, USN
12.2011 - 12.2015

Dance Instructor

Positive Image Performing Arts
06.2009 - 03.2017

No Degree - Psychology

University of North Carolina At Greensboro

Associate Degree in Culinary Arts - Culinary Arts

Culinary Institute of America

High School Diploma -

Winston Salem Preparatory Academy

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