Courtney McCaw
Morganton,NC
Summary
Motivated and versatile professional with experience in construction, route setting, and physically demanding work environments. Skilled in problem-solving, teamwork, creativity, and adapting quickly to new challenges. Known for reliability, strong communication, attention to detail, and a consistent work ethic. Interested in opportunities that allow for growth, learning, and long-term development.
Overview
15
15
years of professional experience
Work History
Route Setter
Bigfoot Climbing Gym
Morganton, NC
03.2024 - Current
- Designed and constructed climbing routes to enhance user experience and challenge climbers of all skill levels.
- Collaborated with team members to evaluate route difficulty and ensure safety standards were met consistently.
- Conducted regular inspections of climbing walls and equipment, identifying maintenance needs to ensure optimal performance.
- Analyzed climber feedback to refine existing routes, enhancing overall engagement and retention within the climbing community.
- Educated climbers on proper technique, facilitating their progress through more advanced routes.
- Ensured efficient route rotation with timely updates, keeping the gym fresh and engaging for climbers.
- Contributed to overall gym success by participating in events, promotions, and competitions as a representative of the setting team.
- Collaborated with my team in designing and setting 16 climbing routes weekly, balancing creativity, functionality, and climber experience.
Independent Contractor-Dock Renovations
Custom Renovation
Morganton, NC
04.2023 - 08.2024
- Worked on a two-person team renovating residential docks on Lake James.
- Performed demolition and full gutting of existing dock structures prior to renovation.
- Assisted in structural repairs and rebuilding of damaged framing and support systems.
- Measured, cut, and installed decking materials with accuracy and efficiency.
- Safely operated a variety of power tools and construction equipment.
- Maintained physically demanding work requiring strength, balance, flexibility, and attention to safety.
- Contributed to completing high-quality finished dock installations in a fast-paced outdoor environment.
Sports Climbing Coach
Bigfoot Climbing Gym
Morganton, NC
08.2023 - 05.2024
- Developed personalized training plans to enhance athletes' climbing techniques and performance.
- Participated in professional development opportunities to stay current with industry trends, best practices, and advances in sports science research related to climbing coaching methodologies.
- Analyzed climbers' performance data to identify areas for improvement and adjust training approaches accordingly.
- Conducted safety briefings and ensured compliance with gym protocols to maintain a secure climbing environment.
- Maintained a safe and secure environment during practice sessions, reducing the risk of injuries.
- Collaborated with other coaches to create comprehensive training plans, resulting in well-rounded athletes.
- Implemented mental strength strategies into training sessions, helping climbers overcome challenges both on and off the wall.
Server/Bartender
Silver Creek Plantation
Morganton, NC
03.2018 - 05.2019
- Responsible for taking customer orders and ensuring customer satisfaction
- Successfully solved customer conflict and problems when mistakes were made with orders or payment
- Process payments and handle cash and credit card transactions
- Successfully built and fostered relationships with members
- Helped Choreograph events and private parties
- Stocked and tracked bar products and supply inventory
- Ensured a clean and organized bar and dining area
- Mixed and served bar drinks in a timely manner
- Performed all end of day duties including tallying up and verifying all cash and credit card transactions
Office Manager
Oculus Eye Care
Charlotte, NC
02.2017 - 01.2019
- Provided a warm and welcoming environment for patients
- Scheduled and rescheduled patient appointments
- Handled all billing by verifying insurance and taking payments from customers
- File, track and document all insurance claims as well as cash payments
- Responsible filing and keeping updated records for all patients
- Successfully administered all patient pre testing including the visual field tests, auto refraction tests and retinal imaging before patients meet with the optometrist
Brand Ambassador
Assist Marketing
Charlotte, NC
01.2017 - 02.2017
- Tastefully promote brands and products for various companies
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Safely travel across various states to work events
Cart staff
Cedarwood Country Club
Charlotte, NC
01.2011 - 01.2016
- Maintained and organized members' clubs and the golf course equipment
- Maintained the driving range
- Developed problem solving skills when golf carts died off the green or other malfunctions
- Trained new employees on proper maintenance of all cart barn equipment to ensure everything functioned properly
- Developed strong people skills and long lasting relationships with members
Education
Associate of Applied Science - Building Construction Technologies
Western Piedmont Community College
Morganton, NC05-2026
Certified nutritionist - Holistic Nutrition
Integrative Nutrition
Online04-2014
High school diploma - undefined
Grace Academy
01-2012
Skills
- Adaptive learning capacity
- Continuous improvement mindset
- Conflict resolution
- Team collaboration aptitude
- Efficient time management
- Route grading accuracy
- Physical strength and endurance
- Customer service
- Problem-solving
- Heavy lifting
- Attention to detail
- Power tool operation
- Worksite safety
- Demolition
- Framing construction
- Window installation
- Construction safety
- Rock climbing expertise
- Hiking and backpacking
- Stand-up paddleboarding
- Backcountry camping
- Strong communication skills
Timeline
Route Setter
Bigfoot Climbing Gym
03.2024 - Current
Sports Climbing Coach
Bigfoot Climbing Gym
08.2023 - 05.2024
Independent Contractor-Dock Renovations
Custom Renovation
04.2023 - 08.2024
Server/Bartender
Silver Creek Plantation
03.2018 - 05.2019
Office Manager
Oculus Eye Care
02.2017 - 01.2019
Brand Ambassador
Assist Marketing
01.2017 - 02.2017
Cart staff
Cedarwood Country Club
01.2011 - 01.2016
High school diploma - undefined
Grace Academy
Associate of Applied Science - Building Construction Technologies
Western Piedmont Community College
Certified nutritionist - Holistic Nutrition
Integrative Nutrition