Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney McCrory

Oklahoma City,OK

Summary

Dynamic and dedicated professional with extensive customer service experience at Lowe's Home Improvement. Proven track record in cash handling and maintaining accuracy, complemented by strong interpersonal skills. Committed to enhancing customer satisfaction and fostering loyalty through effective communication and teamwork. Recognized for reliability and a strong work ethic in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Lowes Home Improvment
03.2010 - 07.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

Bath & Body Works
01.2009 - 03.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Volunteer

Southern California Wheelchair Veterans Association
01.2009 - 03.2011
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Coordinated food drives for improved local food bank stock levels.
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.

Education

Lakeside
Lake Elsinore, CA
06-2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Daily reporting
  • Product recommendations

Certification

  • Phlebotomy Technician Training - 10-17-2024 to 1-27-2025
  • Long Term Care Nurse Training - 4-24-2024 to 8-16-2024
  • Medical terminology Training - 5-29-2025
  • Home Health Deeming Training - 9-17-2024 to 10-8-2024

Timeline

Cashier

Lowes Home Improvment
03.2010 - 07.2012

Sales Associate

Bath & Body Works
01.2009 - 03.2011

Volunteer

Southern California Wheelchair Veterans Association
01.2009 - 03.2011

Lakeside

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