Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney McIver

Concord,NC

Summary

Professional supervisor well-versed in team leadership and operational management. Proven ability to enhance team performance and streamline processes. Known for fostering collaborative environment and consistently achieving results, adapting to dynamic needs with reliability and flexibility.

Overview

11
11
years of professional experience

Work History

Lead Supervisor, Production

Bestco
06.2023 - 06.2024
  • Boosted team productivity and efficiency by 18% by leveraging top-notch communication and leadership abilities.
  • Championed employee development by leading and officiating regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Provide leadership on manufacturing floor ensuring high level of safety, quality, and productivity to maintain reliable supply of products to patients. SAP Certified.
  • Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.

Assistant Store Manager

Aldi
06.2015 - 06.2023
  • Trained and mentored junior staff, resulting in a 25% increase in scheduling, accuracy, and efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

People Operations Manager

McDonald's
05.2013 - 06.2015
  • Partnered with training and planning departments to align crew availability with forecasted demand.
  • Collaborated closely with department managers to address employee relations issues effectively and fairly.
  • Enhanced overall workplace safety by conducting risk assessments, implementing safety protocols, conducting regular drills.
  • Fostered a culture of continuous learning with comprehensive training and development programs.

Education

General Studies

Central Carolina Community College
Sanford, NC

Skills

  • Staff Development
  • Staff Management
  • Training and Development
  • Scheduling
  • Leadership Operations
  • Strategic planning
  • Production
  • Workflow management

Timeline

Lead Supervisor, Production

Bestco
06.2023 - 06.2024

Assistant Store Manager

Aldi
06.2015 - 06.2023

People Operations Manager

McDonald's
05.2013 - 06.2015

General Studies

Central Carolina Community College

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