Courtney M. D. Charles
Mitchellville,MD
Summary
Registered Nurse, BSN, with 20 years of personal and professional growth in the field of healthcare and 20 years of customer service experience. Skilled in-patient care and a variety of medical esthetic treatments. Loyal and hardworking team player, with a passion for skin care and customer service. I am ready and willing to teach and learn.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Aesthetic Nurse
The MediSpa at Caraway
Upper Marlboro, MD
08.2014 - Current
- Advised clients through consultations and promoting healthy skin care
- Perform Microdermabrasion, Chemical Peels, Laser Hair Removal, Microneedling, Morpheus 8, Laser Resurfacing, Hyperhidrosis Treatments and administer Tumescent Anesthesia
- Patient Education on products and services
- Educated patients with methods they can use at home to help themselves
- HIPPA Compliance
- Patient Care
- Patient Assessments and reporting or documenting observations
- Customer Service
- Medication Administration
Aesthetic Nurse
The MediSpa at Caraway
Landover, MD
08.2011 - Current
- Advising clients through consultations and promoting healthy skin care
- Document observations, assessments and changes over time in client’s condition in response to treatments
- Performing Facials, Microdermabrasion, Chemical Peels
- Providing knowledge of products while demonstrating skin care techniques
- Educating patients with methods they can use at home to help themselves
- Updating/maintaining business website
- Maintaining Social Marketing Sites
- Scheduling Appointments
- Managing Budgets
- HIPPA Compliance
Aesthetic Nurse
Medical Cosmetic Enhancements
Washington, D.C.
11.2019 - 04.2021
- Advised clients through consultations and promoting healthy skin care
- Perform Microdermabrasion, Chemical Peels, Laser Hair Removal, Microneedling, Ultherapy, and MiraDry, assist with Liposuction, and administer Tumescent Anesthesia
- Patient Education on products and services
- Educated patients with methods they can use at home to help themselves
- HIPPA Compliance
- Patient Care
- Patient Assessments and reporting or documenting observations
- Customer Service
- Medication Administration
Med-Surg Nurse
Bridgepoint Hospital
Washington, D.C.
02.2019 - 12.2019
- Managing 6 patients over a 12-hour shift
- Managing care for over 30 residents during an 8-hour shift
- Educating both patients and nursing staff
- Planning
- Coordinating
- Evaluating- Making Clinical decisions based on my assessment of the patient
- Auditing Patient medical Records
- Implementing measures to correct inadequacies
- Performing Patient care
- Facilitating multiple patients’ schedules (i.e
- Appointments, on-site facility visits, off-site facility visits)
- Documenting care
- HIPPA Compliance
- Delegating tasks and Supervising CNAs
Charge Nurse
Deanwood Wellness and Rehabilitation
Washington, D.C.
12.2018 - 02.2019
- Managing care for over 30 residents during an 8-hour shift
- Educating both patients and nursing staff
- Planning
- Coordinating
- Evaluating- Making Clinical decisions based on my assessment of the patient
- Auditing Patient medical Records
- Implementing measures to correct inadequacies
- Performing Patient care
- Inserting Catheters
- Documenting care
- HIPPA Compliance
- Delegating tasks and Supervising Patient Care Techs
Medical Aesthetician
Dr. Caryl G. Mussenden M.D.
Greenbelt, MD
03.2008 - 08.2011
- Advised clients through consultations and promoting healthy skin care
- Performed Facials, Microdermabrasion, Chemical Peels, and Waxing
- Patient Education on products and services
- Educated patients with methods they can use at home to help themselves
- HIPPA Compliance
- Patient Care
- Patient Assessments and reporting or documenting observations
- Customer Service
- Medication Administration
Office Manager and Dental Assistant
Dr. Wilfred Charles DDS.
Capitol Heights, MD
06.2002 - 09.2009
- Customer Service
- Scheduled appointments
- Procured office supplies
- Filed insurance claims
- Handled general accounting matters
- Collected fees totaling over $5,000 dollars on a daily basis
- Negotiated contracts with insurance companies
- Patient Care
- Patient Prep
- HIPPA Compliance
- Assisted with Oral Surgery and General Dental Procedures
- Sterilized instruments and prepared patient rooms
Education
Master’s -
Purdue Global University
West Lafayette, IN12.2024
Bachelor of Science - Nursing
Chamberlain University
Arlington, VA02.2018
Post Baccalaureate Medical Studies -
Prince Georges Community College
Largo, Maryland12.2009
600 hours Esthetics Training -
Atelier Esthetique Institute of Esthetics
New York, New York12.2006
Bachelor of Health Sciences - Physical Therapy, Exercise Physiology
Howard University
Washington, D.C.05.2006
Cosmetic Dermatology Medical Assistant Training -
Washington Institute of Dermatologic Laser Surgery
Washington, DCSkills
- Proficient in Microsoft Office Suite
- Various Management Software
- EPIC
- Eagle Soft Management Programs
- Salon Biz
- Square Up
- Dr Chrono
- Ability to effectively interact with individuals
- Multi-tasking
- Excellent interpersonal skills
- Organizational skills
- Problem solving skills
- Detail Oriented
- Outstanding written communications
- Outstanding verbal communications
- Advanced customer service skills
- Prioritizing
- Planning
- Assessing & treating
- Collaborative skills
- Teaching skills
- Speaking skills
- Coaching skills
- Teamwork
- Proficient in Various Medical/Dental Software Programs
- Proficient in Various Salon Management Programs
- Proficient in Patient In-take
- Knowledgeable of skin care procedures
- Published Online Magazine Journalist
Certification
- BLS and CLS Certification - National CPR Foundation
- Registered Nurse, Maryland
- Registered Nurse, Washington DC
- License in Aesthetics, New York
- License in Aesthetics, Maryland
- License in Aesthetics, Virginia
Timeline
Aesthetic Nurse
Medical Cosmetic Enhancements
11.2019 - 04.2021
Med-Surg Nurse
Bridgepoint Hospital
02.2019 - 12.2019
Charge Nurse
Deanwood Wellness and Rehabilitation
12.2018 - 02.2019
Aesthetic Nurse
The MediSpa at Caraway
08.2014 - Current
Aesthetic Nurse
The MediSpa at Caraway
08.2011 - Current
Medical Aesthetician
Dr. Caryl G. Mussenden M.D.
03.2008 - 08.2011
Office Manager and Dental Assistant
Dr. Wilfred Charles DDS.
06.2002 - 09.2009
- BLS and CLS Certification - National CPR Foundation
- Registered Nurse, Maryland
- Registered Nurse, Washington DC
- License in Aesthetics, New York
- License in Aesthetics, Maryland
- License in Aesthetics, Virginia
Master’s -
Purdue Global University
Bachelor of Science - Nursing
Chamberlain University
Post Baccalaureate Medical Studies -
Prince Georges Community College
600 hours Esthetics Training -
Atelier Esthetique Institute of Esthetics
Bachelor of Health Sciences - Physical Therapy, Exercise Physiology
Howard University
Cosmetic Dermatology Medical Assistant Training -
Washington Institute of Dermatologic Laser Surgery
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