Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Courtney Merriweather

Bartlett,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Davaco Corporation

Merchandising
08.2018 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Driveline Retail

Merchandising Consultants Associates
09.2017 - 07.2018
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained tidy and organized store environment to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options

Kroger

Cashier's Market
08.2016 - 07.2017
    • Helped customers complete purchases, locate items, and join reward programs.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Welcomed customers and helped determine their needs.
    • Greeted customers entering store and responded promptly to customer needs.
    • Assisted customers with returns, refunds and resolving transaction issues.
    • Built relationships with customers to encourage repeat business.

Coil Line Operator

Carrier Corporation
05.2015 - 07.2016
  • Completed tasks according to production specifications and within established tolerances.
  • Reviewed work orders and specifications to determine materials needed and types of parts to be processed.
  • Adjusted fixtures and tensions to provide proper winding tension.
  • Skilled at working independently and collaboratively.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Panera Bread

Cashiering
05.2012 - 07.2012
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Processed payments for orders and provided customers with change.
  • Provided attentive service and proactively assessed guest needs.

Education

No Degree - Music Education

Wiley College
Marshall, TX

No Degree - Art Education

Tennessee State University
Nashville, TN

Manicuring - Nail Technician

Gould?s Academy
Memphis, TN
08.2022

High School Diploma -

Douglass High School
Memphis, TN
05.2012

Skills

  • Complex Problem-Solving
  • Time Management
  • Inventory Management
  • Hospitality and Accommodation
  • Communications and Media
  • Team Leadership and Motivation
  • Creativity and Adaptability
  • Coordinate Appointments
  • Operational Efficiency
  • Client Needs Assessment
  • Financial Administration

Accomplishments

  • Supervised team of 19 staff members.
  • Achieved Country Mile Awards by completing Retail stores at 98% overall remodeling Tractor Supply Stores with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Completed manager training programs.
  • Led merchandising and inventory management at over 25 retail stores.
  • Won awards at choir competitions while being in middle and high school choir.
  • Won awards while being on the cheerleading and majorette team.
  • Won awards during painting competitions during elementary and middle school.
  • Grew customer base 80% by providing first-rate service.
  • Resolved product issue through consumer testing.
  • Increased productivity by implementing multiple process improvements.

Timeline

Davaco Corporation

Merchandising
08.2018 - 06.2023

Driveline Retail

Merchandising Consultants Associates
09.2017 - 07.2018

Kroger

Cashier's Market
08.2016 - 07.2017

Coil Line Operator

Carrier Corporation
05.2015 - 07.2016

Panera Bread

Cashiering
05.2012 - 07.2012

No Degree - Music Education

Wiley College

No Degree - Art Education

Tennessee State University

Manicuring - Nail Technician

Gould?s Academy

High School Diploma -

Douglass High School
Courtney Merriweather