Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Messina

Livonia,MI

Summary

Experienced with creating safe and nurturing environment for dogs. Utilizes effective time management and problem-solving skills to handle daily tasks and unexpected situations. Strong understanding of canine behavior and needs, ensuring high-quality care and client satisfaction.

Overview

17
17
years of professional experience

Work History

Dog Sitter

Self Employed
01.2024 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Exercised animals regularly with walks and rigorous play activities.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
  • Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
  • Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.
  • Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
  • Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Communicated professionally with pet owners via phone, email, and text.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave medication to pets following guidelines from owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Dog Rescue Volunteer

Last Day Dog Rescue
03.2008 - Current
  • Served as a reliable source of support for fellow volunteers, offering guidance or assistance whenever needed to promote team cohesion and effectiveness.
  • Assisted in coordinating volunteer recruitment drives, expanding the team''s capacity for responding to emergencies.
  • Displayed exemplary leadership skills by mentoring and training new volunteers, fostering a positive learning environment and ensuring consistent adherence to organizational standards.
  • Participated in community outreach programs to educate citizens on disaster preparedness measures, increasing public awareness and resilience.
  • Streamlined inventory management processes for rescue equipment storage facility, reducing time spent searching for critical tools during high-pressure situations.
  • Handled various email groups
  • Helped with kennel dogs
  • Was a mentor for new fosters

Dog Walker

Self Employed
03.2022 - 07.2023
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Provided dog with water for adequate hydration on longer walks.
  • Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
  • Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
  • Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
  • Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.

Education

Diploma - General Studies

Milford High School
Highland, MI
05.2004

Skills

  • Written and verbal communication
  • Dog walking
  • Pet care needs
  • Command training
  • Client privacy management
  • Client check-ins
  • Safe transportation
  • Pet feedings
  • Pet care management
  • Following pet care instructions
  • Grooming and bathing
  • Behavior monitoring
  • Animal exercise
  • Pet safety
  • Housetraining
  • Exercise plan implementation
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Professionalism
  • Time management abilities
  • Adaptability
  • Animal Nutrition
  • Problem-solving aptitude
  • Animal Handling
  • Manage schedules
  • Feeding

Timeline

Dog Sitter

Self Employed
01.2024 - Current

Dog Walker

Self Employed
03.2022 - 07.2023

Dog Rescue Volunteer

Last Day Dog Rescue
03.2008 - Current

Diploma - General Studies

Milford High School

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Courtney Messina