Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Michielsen

West Henrietta

Summary

Dynamic Family Support Counselor with over a year of experience in crisis management and behavior modification, dedicated to fostering the safety and well-being of children and families. Expertise in creating nurturing environments that enhance parenting skills, combined with a strong background as a Teaching Aide, effectively collaborating with educators to address academic and behavioral challenges. Currently pursuing an M.S.W. in Social Work to deepen knowledge and skills in the field, ensuring a comprehensive approach to support services. With intention to obtain licensure. Authorized to work in the U.S. for any employer, prepared to make a meaningful impact on the lives of families and children.

Overview

17
17
years of professional experience

Work History

Family Support Counselor

Cayuga Centers
01.2024 - Current
  • Crisis management
  • Behavior modification
  • In-home services
  • Promote the safety and well-being of children and family members
  • Help parents improve their parenting abilities
  • Identify parental and youth strengths
  • Create stable and nurturing family environments in which children can grow and develop
  • Maintain and build upon primary family connections
  • Holds a caseload of 10-12 families

Teaching Aide

Rush-Henrietta Central School District
08.2021 - 12.2023
  • Assist students with daily education and personal tasks.
  • Assist with behavior of students.
  • Maintain a safe environment.
  • Prepare classroom materials.
  • Work closely with classroom teacher for academic, social and behavioral needs for students.
  • Follow students IEPs and BIPs.
  • Supported classroom activities, tutoring, and reviewing work.

Lead Preschool Teacher

Care A Lot Daycare
11.2008 - 02.2011
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Prepared pre-class materials.
  • Submitted weekly lesson plans.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Addressed behavioral and learning issues with parents and daycare management.

Education

Social Work

Utica University
Utica, NY
12-2025

Associate of Arts - Education of Individuals

Genesee Community College
Batavia, NY

Bachelors - Psychology

SUNY Empire State College
08.2023

Skills

  • Parenting education
  • Mental health assessment
  • Child development
  • Case management
  • Behavioral support
  • Customer service
  • Student progress reporting
  • Customer Relations
  • Computer Skills
  • Team management
  • MS Office
  • Experience with children
  • Child & family counseling
  • Crisis intervention

Timeline

Family Support Counselor

Cayuga Centers
01.2024 - Current

Teaching Aide

Rush-Henrietta Central School District
08.2021 - 12.2023

Lead Preschool Teacher

Care A Lot Daycare
11.2008 - 02.2011

Bachelors - Psychology

SUNY Empire State College

Social Work

Utica University

Associate of Arts - Education of Individuals

Genesee Community College