Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Courtney Dugan

Creative Manager
Tomball,TX

Summary

Creative Manager equipped to drive improvements in operations and creative development with hands-on and decisive leadership of team activities and processes. Leads and manages all facets of design strategy for marketing campaigns. Versed in both traditional and digital communications.

Overview

4
4
years of post-secondary education
12
12
years of professional experience

Work History

Creative Manager

NRG Energy, Inc.
Houston, United States
08.2021 - Current
  • Produced aesthetically pleasing, easily producible and fresh creative content.
  • Maintained timeline and budget guidelines for daily operations and all projects.
  • Handled communications and led meetings, providing clear direction and consistent updates on design progress.
  • Understood, educated and presented to senior management.
  • Managed and mentored internal team of digital designers and copywriters and extended team of freelance designers and copywriters.
  • Hired, developed and managed creative team of internal employees and freelancers.
  • Oversaw hiring, training and direction of creative personnel to achieve optimal results.
  • Fostered highly communicative, collaborative team culture.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Oversaw technical production and implementation of online creatives.
  • Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
  • Developed artistic visual products while working within defined technical constraints.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Preserved branding standards of assigned accounts.
  • Owned, managed, and trained employees on project management program.
  • Created workflow processes to ensure easy to understand workflow and keep projects on track.
  • Worked closely with external agencies to ensure branding standards were met with new creative.

UI Designer

Digital Room Inc
Houston, TX
10.2020 - 08.2021
  • Communicate with product managers to translate project requirements and business objectives into polished user interfaces.
  • Contribute to brainstorming and strategy meetings with Creative Director to determine ideal methods to meet project goals.
  • Devise mockups for designs based on proven methodologies, project manager requests and end-user feedback.
  • Collaborate with teammates to deliver valuable features meeting business and customer needs.
  • Develop design deliverables that elevate, differentiate and function on-brand and on-strategy.
  • Obtain approval of concepts by submitting rough drafts to management.
  • Employ design fundamentals when selecting typography, composition, layout and color in design work.
  • My title here is UI Designer, but I also create email marketing for two brands, design product images, and help the company to stay on-brand and on-strategy for all projects related to those two companies.

Sr. Web & Graphic Designer, Team Lead

Digimagination, LLC.
Houston, TX
08.2012 - 10.2020
  • Created digital image files for use online and on printed materials.
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work
  • Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
  • Applied knowledge of production to create high-quality images..
  • Designed creative videos and images for social media, print and online advertising, and informational purposes.
  • Designed, coded, and scheduled all marketing emails.
  • Kept all projects on time, on-brand, and on-strategy for creative department.
  • In charge of approving all design related assets for company.
  • Created status reports and briefings bi-weekly for creative team.
  • Created landing pages for promotions and marketing campaigns.

Web & Graphic Designer

Lo-K Systems
Houston, TX
08.2010 - 08.2012
  • Designed layouts, templates and unique branded looks for touchscreen kiosks.
  • Coded and animated touchscreen kiosk prototypes.
  • Designed graphics and printed designs in house to wrap kiosks with adhesive vinyl.
  • Learned to use all print production equipment in house including printers, cutters, and laminators.

Education

Bachelor of Arts - Web Design & Interactive Media

The Art Institute of Houston
Houston, TX
11.2007 - 10.2011

Skills

User Interface (UI) design

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Adobe Dreamweaver

Adobe After Effects

Figma

Sketch

HTML

CSS

Print Design

Workfront

Brand Identity

Timeline

Creative Manager

NRG Energy, Inc.
08.2021 - Current

UI Designer

Digital Room Inc
10.2020 - 08.2021

Sr. Web & Graphic Designer, Team Lead

Digimagination, LLC.
08.2012 - 10.2020

Web & Graphic Designer

Lo-K Systems
08.2010 - 08.2012

Bachelor of Arts - Web Design & Interactive Media

The Art Institute of Houston
11.2007 - 10.2011
Courtney DuganCreative Manager