Courtney Dugan
Creative Manager
Tomball,TX
Summary
Creative Manager equipped to drive improvements in operations and creative development with hands-on and decisive leadership of team activities and processes. Leads and manages all facets of design strategy for marketing campaigns. Versed in both traditional and digital communications.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Creative Manager
NRG Energy, Inc.
Houston, United States
08.2021 - Current
- Produced aesthetically pleasing, easily producible and fresh creative content.
- Maintained timeline and budget guidelines for daily operations and all projects.
- Handled communications and led meetings, providing clear direction and consistent updates on design progress.
- Understood, educated and presented to senior management.
- Managed and mentored internal team of digital designers and copywriters and extended team of freelance designers and copywriters.
- Hired, developed and managed creative team of internal employees and freelancers.
- Oversaw hiring, training and direction of creative personnel to achieve optimal results.
- Fostered highly communicative, collaborative team culture.
- Collaborated with production on task list creation to meet overall project goals on time.
- Oversaw technical production and implementation of online creatives.
- Partnered closely with senior leadership and creative team to accumulate and disseminate best practices.
- Developed artistic visual products while working within defined technical constraints.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Preserved branding standards of assigned accounts.
- Owned, managed, and trained employees on project management program.
- Created workflow processes to ensure easy to understand workflow and keep projects on track.
- Worked closely with external agencies to ensure branding standards were met with new creative.
UI Designer
Digital Room Inc
Houston, TX
10.2020 - 08.2021
- Communicate with product managers to translate project requirements and business objectives into polished user interfaces.
- Contribute to brainstorming and strategy meetings with Creative Director to determine ideal methods to meet project goals.
- Devise mockups for designs based on proven methodologies, project manager requests and end-user feedback.
- Collaborate with teammates to deliver valuable features meeting business and customer needs.
- Develop design deliverables that elevate, differentiate and function on-brand and on-strategy.
- Obtain approval of concepts by submitting rough drafts to management.
- Employ design fundamentals when selecting typography, composition, layout and color in design work.
- My title here is UI Designer, but I also create email marketing for two brands, design product images, and help the company to stay on-brand and on-strategy for all projects related to those two companies.
Sr. Web & Graphic Designer, Team Lead
Digimagination, LLC.
Houston, TX
08.2012 - 10.2020
- Created digital image files for use online and on printed materials.
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Employed design fundamentals when selecting typography, composition, layout and color in design work
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
- Applied knowledge of production to create high-quality images..
- Designed creative videos and images for social media, print and online advertising, and informational purposes.
- Designed, coded, and scheduled all marketing emails.
- Kept all projects on time, on-brand, and on-strategy for creative department.
- In charge of approving all design related assets for company.
- Created status reports and briefings bi-weekly for creative team.
- Created landing pages for promotions and marketing campaigns.
Web & Graphic Designer
Lo-K Systems
Houston, TX
08.2010 - 08.2012
- Designed layouts, templates and unique branded looks for touchscreen kiosks.
- Coded and animated touchscreen kiosk prototypes.
- Designed graphics and printed designs in house to wrap kiosks with adhesive vinyl.
- Learned to use all print production equipment in house including printers, cutters, and laminators.
Education
Bachelor of Arts - Web Design & Interactive Media
The Art Institute of Houston
Houston, TX 11.2007 - 10.2011
Skills
User Interface (UI) design
undefinedTimeline
Creative Manager
NRG Energy, Inc.
08.2021 - Current
UI Designer
Digital Room Inc
10.2020 - 08.2021
Sr. Web & Graphic Designer, Team Lead
Digimagination, LLC.
08.2012 - 10.2020
Web & Graphic Designer
Lo-K Systems
08.2010 - 08.2012
Bachelor of Arts - Web Design & Interactive Media
The Art Institute of Houston
11.2007 - 10.2011
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