Courtney Miller
Fayetteville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
9
9
years of post-secondary education
Work History
EDUCATOR
PARAPROFESSIONAL, Primary Health Choice
ST PAULS, NC
07.2021 - Current
- Guided 3 special needs students in one-on-one environment
- Raised child performance scores 21% through listening, setting reachable, engaging goals, and advocating for the children
- Worked collaboratively with speech therapists, physical therapists, and other providers to integrate key training into lesson plans
- Planned and implemented 24 individual lesson plans based on deep and ongoing assessments of each student's needs.
- Chose materials and developed lesson plans to enhance skills for individual students
Owner
M.L. G. Bounce Houses
Fayetteville , North Carolina
05.2019 - Current
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Generated revenues yearly and effectively capitalized on industry growth.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased sales by 10%
- Managed over 65 customer calls per day
- Founded and managed 1 business, growing revenue to $15,000 in first year
BUS DRIVER
CUMBERLAND COUNTY SCHOOLS
FAYETTEVILLE, NC
08.2009 - 09.2018
- Transported passengers safely along prescribed routes according to tight schedules
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
- Inspected emergency equipment and verified safe working order for student and driver use
- Maintained North Carolina driver's license to enable legal operation of school buses for student transport, field trips and other purposes
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations
- Obeyed federal, North Carolina and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Maintained North Carolina driver's license to enable legal operation of school buses for student transport, field trips and other purpose
LOCATION COORDINATOR
CLASSIC FOOD SERVICES, TAR HEEL
Tar Heel, NC
07.2003 - 08.2009
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Prepared and recommended long-range plans for development of department personnel
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Increased sales by 75%
- Motivate team and set small goals daily
Education
BACHELORS: SOCIOLOGY -
UNIVERSITY of NORTH CAROLINA AT PEMBROKE
08.2020 - 12.2021
BACHERLORS - undefined
CRIMINAL JUSTICE
UNIVERSITY of NORTH CAROLINA AT PEMBROKE
08.2020 - 12.2021
ASSOCIATE - GENERAL EDUCATION
FAYETTEVILLE TECHNICAL COLLEGE
01.2017 - 05.2020
ASSOCIATE - Arts
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
01.2017 - 05.2020
Skills
Differentiated instructionundefined
Timeline
EDUCATOR
PARAPROFESSIONAL, Primary Health Choice
07.2021 - Current
BACHELORS: SOCIOLOGY -
UNIVERSITY of NORTH CAROLINA AT PEMBROKE
08.2020 - 12.2021
BACHERLORS - undefined
CRIMINAL JUSTICE
UNIVERSITY of NORTH CAROLINA AT PEMBROKE
08.2020 - 12.2021
Owner
M.L. G. Bounce Houses
05.2019 - Current
ASSOCIATE - GENERAL EDUCATION
FAYETTEVILLE TECHNICAL COLLEGE
01.2017 - 05.2020
ASSOCIATE - Arts
FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE
01.2017 - 05.2020
BUS DRIVER
CUMBERLAND COUNTY SCHOOLS
08.2009 - 09.2018
LOCATION COORDINATOR
CLASSIC FOOD SERVICES, TAR HEEL
07.2003 - 08.2009
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