Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Courtney Myles

Chicago,IL

Summary

Customer Service with over 10 years of experience in environment . Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards. 5 years of housekeeping and laundry and 5 years in warehouse working an high pace environment

Overview

9
9
years of professional experience

Work History

Driver

Uber
Chicago, IL
08.2024 - 02.2025
  • Followed regular schedule of pickups for individual customers and groups.
  • Complied with traffic regulations to safely operate vehicles.
  • Monitored vehicle maintenance, scheduling regular service to prevent breakdowns.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Resolved customer issues promptly and professionally, ensuring a positive experience.
  • Maintained high ratings from passengers for cleanliness, safety, and customer service.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Established positive relationships with customers through courteous interactions.

Warehouse Packer

Alpha Baking Company
Chicago, IL
03.2023 - 01.2025
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Assembled boxes or crates for shipping purposes as needed.
  • Checked inventory levels to ensure adequate product availability for customer orders.
  • Placed products on conveyors for final wrapping and shipment.
  • Assisted with loading and unloading trucks manually when necessary.

Warehouse Packer

FedEx
Chicago, IL
09.2022 - 02.2024
  • Placed products on conveyors for final wrapping and shipment.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.
  • Trained new employees regarding warehouse procedures and standards.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Reported any damages or discrepancies observed during operations to supervisor.
  • Assembled and packed orders according to customer specifications.

Housekeeping and Laundry Attendant

The Auberge at Lincoln Park
Morton Grove, IL
01.2019 - 10.2022
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Emptied trash receptacles throughout the property.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Provided excellent customer service at all times.
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
  • Folded dried articles neatly.

Warehouse Worker

Elite Staffing
Chicago, IL
05.2016 - 01.2020
  • Secured items in truck by strapping over protective padding.
  • Inspected incoming shipments for damage or discrepancies.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Assisted in packaging and labeling of products for shipment.
  • Maintained stock levels in accordance with company policies.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Collaborated with team members on projects as needed.
  • Picked items for customer orders according to order slips or verbal instructions.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Restocked returned merchandise onto shelves as needed.

Education

High School Diploma -

Orr Academy High School
Chicago, IL
06-2005

Skills

  • Vehicle operation
  • Team collaboration
  • Customer service and satisfaction
  • Communication skills
  • Workplace cleanliness
  • Inventory management
  • Customer service
  • Product knowledge
  • Basic maintenance
  • Folding clean laundry
  • Staff training

References

References available upon request.

Timeline

Driver

Uber
08.2024 - 02.2025

Warehouse Packer

Alpha Baking Company
03.2023 - 01.2025

Warehouse Packer

FedEx
09.2022 - 02.2024

Housekeeping and Laundry Attendant

The Auberge at Lincoln Park
01.2019 - 10.2022

Warehouse Worker

Elite Staffing
05.2016 - 01.2020

High School Diploma -

Orr Academy High School

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Courtney Myles