Summary
Overview
Work History
Education
Skills
Timeline
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Courtney O'Hern

Georgetown,KY

Summary

Experienced office manager and administration professional with several years of experience in overseeing the running of Direct Buy Tobacco. As the only office staff member, I have run the business single-handedly. I've been solely responsible for invoicing, accounts receivable, accounts payable, payroll, payroll taxes and more for the past 11 years.

Overview

17
17
years of professional experience

Work History

Office Manager/Bookkeeper

Direct Buy Tobacco
Hartsville, TN
04.2008 - Current
  • Supervised daily operations of office environment
  • Coordinated staff schedules and appointments
  • Managed office supplies and inventory levels
  • Implemented efficient filing systems for documents
  • Maintained vendor relationships and contracts
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coded and entered daily invoices with in-house accounting software.
  • Developed and implemented office policies and procedures.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Assisted in recruiting, onboarding and training new employees.
  • Prepared financial statements and reports for monthly and annual reviews.
  • Managed accounts payable and receivable processes efficiently and accurately.
  • Reconciled bank statements to ensure accurate financial records.
  • Ensured compliance with tax regulations and filing requirements consistently.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Created journal entries accurately and timely for month end close processes.
  • Performed general ledger reconciliations on a timely basis.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Monitored balance sheets and income statements to evaluate financial performance.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.

Education

Associate of Applied Science - Accounting

Erie Business Center
Erie, PA
12-2005

Associate of Science - Business Management

Erie Business Center
Erie, PA
12-2005

Skills

  • Office management
  • Bookkeeping
  • Vendor management
  • Inventory management
  • Document organization
  • Policy development
  • Schedule coordination
  • Staff supervision
  • Client communication
  • Customer service
  • Data analysis
  • Problem solving
  • Clerical support
  • Payroll and budgeting
  • Data entry
  • Banking operations
  • Credit and collections
  • Administrative support
  • Clear oral/written communication
  • Billing
  • Inventory control
  • Report preparation
  • Payroll processing

Timeline

Office Manager/Bookkeeper

Direct Buy Tobacco
04.2008 - Current

Associate of Applied Science - Accounting

Erie Business Center

Associate of Science - Business Management

Erie Business Center

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Courtney O'Hern