Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Oldner

Richmond,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Record Keeper - Construction Inspector I

IDCUS, Inc.
05.2020 - Current
  • Assisted project managers in developing comprehensive inspection schedules that aligned with overall project timelines.
  • Enhanced project efficiency by maintaining accurate records of all inspection activities and findings.
  • Made and submitted reports detailing finding and any actions taken.
  • Maintained bookkeeping, databases and records.
  • Reduced errors in recordkeeping by conducting regular audits and rectifying discrepancies.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Assisted Project Managers with Reviewing, Processing, and Completion of Change Orders.
  • Improved record accuracy by diligently reviewing and verifying data entries.
  • Managed RFI, Submittal, and Change Order Logs for Accurate Information.

Record Keeper

AECOM
05.2019 - 05.2020
  • Assisted in Internal Audits for all Construction Projects to be prepared for all TXDOT/FHWA Audits.
  • Generated Monthly Estimates for Contractor per Work Performed by Contractor.
  • Handled all Project Records for Client (TXDOT).
  • Helped with Monthly Invoicing billed to Client.
  • Scanned/Organized Material Tickets/Invoices.
  • Reviewed and Approved Daily Work Reports completed by Construction Inspectors.
  • Ensured Compliance of Project Records with State and FHWA Requirements.
  • Managed Key Dates and Checklist Event Dates in TXDOT Software - SiteManager.
  • Checked Weekly Payrolls from Contractor.
  • Helped Manage Environmental Inspections and Reporting.

Project Administrator

Johnson Brothers
12.2017 - 04.2019
  • Helped Assist Crews with timecards through HeavyJob Software.
  • Verified all Weekly Hour-Meter Readings on Heavy Equipment used on Project.
  • Managed all Material Tickets and Ensured Compliance with Buy America Requirements.
  • Logged in Ticket/Invoice Log for Daily Job Costs.
  • Kept track of Invoices that were paid or approved weekly for project costs’ records.
  • Updated locate tickets for power/gas/water lines once a week for project costs’ records.
  • Ordered PPE for all bridge & roadway crews for compliance with OSHA requirements.
  • Submitted DBE Trucking Credit Worksheets and verified compliance with TxDOT/FHWA project requirements once a month.

Customer Service Representative

State Farm
09.2014 - 12.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Bachelor of Science - Construction Management

Sam Houston State University
Huntsville, TX
05.2019

Skills

  • Technical inspections
  • Records Research
  • Quality control guidelines
  • Environmental Compliance
  • Inspection Reporting
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Team Collaboration
  • Excellent Communication
  • Reliability
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Team building
  • Continuous Improvement

Certification

  • Local Government Project Procedures (LGP 101)
  • 11.10.1 Construction Record Keeper
  • Construction Stage Gate Checklist (CON 816)
  • Field Environmental Emergency Compliance (ENV 405)
  • TXDOT Environmental Management System (ENV 414)

Timeline

Record Keeper - Construction Inspector I

IDCUS, Inc.
05.2020 - Current

Record Keeper

AECOM
05.2019 - 05.2020

Project Administrator

Johnson Brothers
12.2017 - 04.2019

Customer Service Representative

State Farm
09.2014 - 12.2017

Bachelor of Science - Construction Management

Sam Houston State University
Courtney Oldner