Courtney Oliver
Bend,OR
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Environmental service attendant
St. Charles Medical Center
Bend, Oregon
02.2023 - Current
- Maintained cleanliness in patient rooms and common areas across facility.
- Maintained sterile environment by following protocols and cleaning operating room equipment.
- Disposed of waste and hazardous materials following safety protocols.
- Operated cleaning equipment, including vacuums, floor buffers, and disinfecting machines.
- Coordinated with team members to ensure timely completion of cleaning schedules.
- Trained new staff on effective cleaning techniques and safety practices to maintain standards.
- Inspected all areas post-cleaning to verify thoroughness and adherence to hygiene standards.
Assistant Manager
Puzzle Effect
Bend, Oregon
08.2021 - 12.2022
- Managed daily operations of immersive escape room experiences.
- Trained and supervised staff on game facilitation and customer service.
- Handled customer inquiries and resolved issues efficiently and tactfully.
- Organized special events such as corporate team building activities at the escape room facility.
- Managed inventory of supplies, equipment, furniture, decorations and other materials needed for successful operations.
- Coordinated with vendors to secure necessary supplies at competitive prices.
- Researched new methods for improving the gameplay experience for customers.
Assistant Manager
Sure Stay By Best Western
Gold Beach, Oregon
02.2020 - 03.2021
- Managed daily housekeeping and maintenance operations and staff scheduling for hotel facilities.
- Inspected guest rooms and public areas for cleanliness and maintenance issues.
- Resolved customer complaints in a timely manner.
- Coordinated inventory management of cleaning supplies and equipment to ensure availability and efficiency.
- Developed training programs for new hires, including orientation sessions on hotel policies and procedures to enhance onboarding experience.
- Analyzed reports on room occupancy rates and guest feedback to identify trends and recommend improvements.
Education
Some College (No Degree) -
Arizona State University
Online08-2026
Skills
- Waste management
- Infection prevention
- Scheduling
- Employee development
- Supply chain management
- Event planning
- Customer relations
Certification
- CHEST - American Health Association - Issued 2023
- CSCT - American Health Association - Issued 2024
Timeline
Environmental service attendant
St. Charles Medical Center
02.2023 - Current
Assistant Manager
Puzzle Effect
08.2021 - 12.2022
Assistant Manager
Sure Stay By Best Western
02.2020 - 03.2021
Some College (No Degree) -
Arizona State University