Frontline Cashier
Sams Club
11.2021 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Supported inventory management by restocking shelves as needed and conducting regular audits for accurate recordkeeping.
- Streamlined checkout process for quicker transaction times and improved customer experience.
- Promoted store loyalty programs to increase customer retention rates and drive repeat business.
- Maintained a clean and organized workspace, contributing to a positive shopping environment.
- Upheld store policies regarding returns, exchanges, and payment methods for consistent service delivery.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Processed various forms of payment securely, including cash, credit cards, and gift cards.
- Performed price checks promptly to maintain an efficient checkout process while verifying accuracy in pricing data entry system.
- Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
- Assisted customers with inquiries, locating products, and resolving issues to ensure satisfaction.
- Collaborated with team members to optimize overall store efficiency and productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Monitored self-checkout systems and provided help in resolving complex problems.
