Courtney O'Malley
Glenolden,PA
Summary
Every job I have ever had has been all about customer service. I provide effective resolutions to customer problems, work with my team and embrace changes in policies. I take constructive criticism well and am always looking for ways to improve myself and my performance.
Overview
9
9
years of professional experience
Work History
Team Supervisor
Wawa
Holmes, PA
12.2014 - 12.2023
- Developed and implemented policies to improve team performance.
- Monitored team members' progress, provided feedback and guidance as needed.
- Training team members
- Cash management
- Manage store
- Provide excellent customer service and help customers with any problems or requests
- Create a safe and positive atmosphere for team members and customers
- Manage tasks and breaks
Education
High School Diploma -
MaST Charter
Philadelphia, PA06-2011
Skills
- Boosting morale
- Strong communication and people skills
- Budgeting
- Project management
- Effective leadership
- Complaint Handling
- Staff Training
- Performance Improvement
- Problem resolution
Timeline
Team Supervisor
Wawa
12.2014 - 12.2023
High School Diploma -
MaST Charter