Courtney Osbourn
Denison,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Experience in Triage and Charge nurse within past year. Proficient in Epic and Cerner charting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Charge Nurse, ER-Clinical Supervisor
Texoma Medical Center
08.2023 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Conducted performance evaluations for nursing staff, identifying areas for improvement and providing constructive feedback.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Registered Nurse, Emergency Department
United Hospital Center-ER-Medical Solutions
04.2023 - 07.2023
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Registered Nurse
Medical Solutions-ER Dept-OSU Medical Center
01.2023 - 04.2023
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Referred clients and families to proper resources to obtain community assistance
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Charge Nurse, Emergency Department
Medical Solutions- ECU Healthcare
08.2022 - 01.2023
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Referred clients and families to proper resources to obtain community assistance
- Developed and maintained working relationships with community health, welfare and social agencies and sought creative means to assist clients with needs
- Implemented medication and IV administration, catheter insertion, and airway management.
Registered Nurse-ER and ICU
Texoma Medical Center
06.2021 - 08.2022
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Managed care from admission to discharge
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Organized and managed care of patients undergoing various therapies and procedures.
Emergency Department Technician
Texoma Medical Center
03.2013 - 06.2021
- Maintained clean and sanitary environment in emergency department to meet hygiene measures
- Applied orthopedic devices like traction and OCL splints
- Continuously monitored patients and reported changes to head nurses and physicians
- Administered first aid treatment and life support to care for sick or injured individuals
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
- Liaised between nurses, physicians, patients and visitors.
Education
Bachelor of Science - Nursing
Grayson College
Denison, TX05.2022
Associate of Science Nursing -
Grayson College
Denison, TX05.2021
Skills
- Cardiac Arrest
- Prioritizing Patients
- Conditions Assessment
- Patient Management
- Maintaining Patient Safety Standards
- Charting and Clinical Documentation
- Emergency Patient Triage
- Patient Stabilization
- Patient Assessments
- Acute Illness
- Patient Care Assignment
- Process evaluation
- Employee performance
- Medical record auditing
- Rapport Building
- Team Leadership
- Staff Supervision
- Work Planning and Prioritization
- Decision-Making
- Staff Training
- Performance Evaluations
- Staff Education
- Compassionate and Patient
- Calm and Composed
- Critical Care
- Staff Scheduling
- Personal Integrity
Certification
PALS - Pediatric Advanced Life Support
ACLS-Advanced Cardiovascular Life Support
BLS-Basic Life Support
TNCC-Trauma Nursing Core Course
NIHSS-Stroke Scale
Timeline
Registered Charge Nurse, ER-Clinical Supervisor
Texoma Medical Center
08.2023 - Current
Registered Nurse, Emergency Department
United Hospital Center-ER-Medical Solutions
04.2023 - 07.2023
Registered Nurse
Medical Solutions-ER Dept-OSU Medical Center
01.2023 - 04.2023
Charge Nurse, Emergency Department
Medical Solutions- ECU Healthcare
08.2022 - 01.2023
Registered Nurse-ER and ICU
Texoma Medical Center
06.2021 - 08.2022
Emergency Department Technician
Texoma Medical Center
03.2013 - 06.2021
Bachelor of Science - Nursing
Grayson College
Associate of Science Nursing -
Grayson College
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