Courtney Palmer
Ruskin,FL
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Box Trucks and Flat-Bed trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
16
16
years of professional experience
Work History
Truck Driver
JamPac Transport
02.2018 - Current
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Dropped and hooked trailers and changed configuration of equipment.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Operations Manager
Optimum Choice Sourcing LTD.
01.2016 - 02.2018
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Devised processes to boost long-term business success and increase profit levels.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Customer Service Agent
Digicel
05.2007 - 09.2009
- Contacted customers to return routine and general calls promptly.
- Processed customer service orders promptly to increase customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
KIngston College
Kingston, Jamaica06.2006
Skills
- Shipping and Packaging
- GPS and Route Planning
- Heavy Haul Expertise
- Cargo Handling
- Prevention Techniques
- Resolving Shipping and Delivery Problems
- Hydraulic and Manual Lifts
- Cargo-Specific Procedures
Timeline
Truck Driver
JamPac Transport
02.2018 - Current
Operations Manager
Optimum Choice Sourcing LTD.
01.2016 - 02.2018
Customer Service Agent
Digicel
05.2007 - 09.2009
High School Diploma -
KIngston College
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