Years of professional medical billing & coding experience
Courtney Pannell, RHIT, CCA
Newfield,United States
Summary
Competent Medical Biller and Coder with 3 years of experience in handling a wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate invoices.
Overview
3
3
2
2
Certification
Work History
Medical Billing Specialist
Resources For Human Development, RHD
Philadelphia, PA
08.2021 - Current
- Reviews inpatient and outpatient records, identifies medical codes, and creates invoices for billing purposes.
- Researches CPT and ICD- coding discrepancies for compliance and reimbursement accuracy.
- Examines patients' insurance coverage, deductibles, insurance carrier payments, and remaining balances not covered under policies when applicable.
- Communicates with insurance providers to resolve denied claims and have them resubmitted.
- Communicates effectively and extensively with other departments to resolve claims issues.
- Reviews monthly patient aging reports and solicited overdue payments.
- Adheres to established standards to safeguard patients' health information.
- Delivers timely and accurate charge submissions.
Medical Biller, Coder and AR Specialist
Excelcare Alliance LLC
Vineland, NJ
09.2019 - 08.2021
- Reviewed inpatient and outpatient records and interpreted documentation to identify diagnoses and procedures.
- Verified, coded and added modifiers to diagnoses.
- Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Verified signatures and checked medical charts for accuracy and completion.
- Initiated, performed and documented quarterly coding audits for physicians.
- Accurately selected proper descriptive code when more than one anatomical location was indicated.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
Sales Mentor
Cellular Sales Verizon
Somers Point, NJ
09.2016 - 08.2019
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Server
Peter's Diner
Williamstown, NJ
03.2015 - 08.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Science - Health Information Technology
Camden County College
Blackwood, NJ05.2021
Certification - Medical Billing And Coding
Camden County College
Blackwood05.2019
High School Diploma -
Delsea Regional High School
Franklinville, NJ06.2009
Skills
- HCPCS Level II Codes
- ICD-10-PCS
- ICD-10-CM
- CPT
- Medical Billing
- Medical Coding
- Medical Terminology
- Claims Adjustments
- Analytical Skills
- Data Entry and Management
- Decision Making
- Problem Solving
- Time Management
- HIPAA Compliance
- Insurance Knowledge
- Account Reconciliation
Certification
Registered Health Information Technician, RHIT
Certification No. 246992
Certified Coding Associate, CCA
Certification No. 230685
Timeline
Medical Billing Specialist
Resources For Human Development, RHD
08.2021 - Current
Medical Biller, Coder and AR Specialist
Excelcare Alliance LLC
09.2019 - 08.2021
Sales Mentor
Cellular Sales Verizon
09.2016 - 08.2019
Server
Peter's Diner
03.2015 - 08.2016
Associate of Science - Health Information Technology
Camden County College
Certification - Medical Billing And Coding
Camden County College
High School Diploma -
Delsea Regional High School