Courtney Pant
Newport,NC
Summary
Experienced and friendly restaurant professional with comprehensive understanding of all aspects of the industry. Well-versed in beer, liquor, and wine offerings, ensuring customers' preferences are met with efficient service and precise orders. Possess natural abilities in building connections with people, complemented by advanced knowledge of crafting mixed drinks. Additionally, maintain strong commitment to practicing safe service strategies, backed by solid background in the industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Surf's Up
05.2022 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
Islander Hotel
03.2018 - Current
- Bartend private weddings and large events.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling, and multiple financial contracts through the clients for the events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with fellow colleagues.
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
Bartender
Bar 1957
12.2022 - 07.2024
- Prepared classic, modern, and unique craft cocktails for each customer.
- Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Built and maintained high level of rapport with regular customers, contributing to loyal customer base.
- Developed seasonal drink menu, attracting more customers with unique, time-limited offerings.
General Manager
Surf's Up Grill and Bar
02.2020 - 05.2022
- Achieved revenue and profit targets through solid promotional and budget control strategies.
- Goal of top service standards and memorable customer experiences for every guest.
- Resolved employee, customer, and vendor issues by keeping composure, and using quick problem-solving abilities.
- Maintained coverage for the business with a strong team atmosphere for shifts when scheduling.
- Updated and managed office files and invoices daily and kept records organized.
- Handled all orders through the multiple vendor accounts used in the business.
- Handled all of the scheduling of appointments, and repair services that the business required.
- Handled all of front of house and back of house hiring, training, and staff scheduling.
- Enjoy working with other managers, and having a sense of working as solid team.
- Developed and implemented strategies to increase sales and profitability.
- Managed monthly inventories, as well as monthly audits for liquor licenses.
- Managed and oversaw budget implementations, employee evaluations, and contract details new and existing.
Bar Manager
Surf's Up Grill and Bar
01.2019 - 03.2020
- Promoted from server, to bartender, to bar management.
- Foresaw all of the beer orders, liquor orders, locking up the restaurant, checking out servers, doing the nightly deposit.
- Created the last two drink menus, as well as order custom made drink menus for the walls.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Rucker John's
07.2013 - 03.2017
- Was head bartender, handled picking up liquor orders.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks and names.
- Created long lasting relationships with regulars and their families.
Education
No Degree - Exercise Physiology
East Carolina University
Greenville, NCHigh School Diploma -
Croatan High School
Newport, NC05-2011
Skills
- Operations oversight
- ServSafe certified
- Schedule coordination
- Reliability
- Multitasking Abilities
- Excellent communication
- Customer relations
- Staff management
- Service-oriented mindset
- Outgoing personality
- Team training and development
- Point of sale systems
Certification
- Professional Bartender's Certificate – ABC Bartending Schools.
- ServSafe Food Handler Certification - National Restaurant Association.
- North Carolina Driver's License
Timeline
Bartender
Bar 1957
12.2022 - 07.2024
Bartender
Surf's Up
05.2022 - Current
General Manager
Surf's Up Grill and Bar
02.2020 - 05.2022
Bar Manager
Surf's Up Grill and Bar
01.2019 - 03.2020
Bartender
Islander Hotel
03.2018 - Current
Bartender
Rucker John's
07.2013 - 03.2017
- Professional Bartender's Certificate – ABC Bartending Schools.
- ServSafe Food Handler Certification - National Restaurant Association.
- North Carolina Driver's License
No Degree - Exercise Physiology
East Carolina University
High School Diploma -
Croatan High School
Similar Profiles
Michael MathiewsMichael Mathiews
Line Cook at MoonrakersLine Cook at Moonrakers
Gretchen TidwellGretchen Tidwell
Freelance Photographer at Self EmployedFreelance Photographer at Self Employed
Caleb MillerCaleb Miller
Crew Member at Wendy'sCrew Member at Wendy's