Courtney Parker
New York,USA
Summary
Events & Guest Experiences Manager with 10+ years of expertise leading high-profile events across hospitality, higher education, and international institutions. Proven success coordinating large-scale functions—including United Nations side events—while optimizing operations, managing budgets, and delivering exceptional client experiences. Highly skilled in event logistics, stakeholder communication, and cross-department collaboration, with strong proficiency in industry systems.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Events
Culinart At the United Nations
NYC
10.2023 - 10.2025
- Coordinated high-level events, side events, and meetings during the United Nations General Assembly, engaging with international delegations, NGOs, and government officials.
- Oversaw daily operations in catering production, ensured timely service delivery, and achieved high client satisfaction. While ensuring that events align with the UN’s values and protocols.
- Created and distributed BEOs and event contracts to ensure accurate communication between the client, sales, catering, and operations teams.
- Managed client billing, ensuring accurate invoicing, and payment tracking. Assured all financial transactions for the week had been recorded and accounted for.
- Partnered with external vendors to deliver seamless event execution, consistently meeting deadlines to assure event deliverables.
Patient Event Specialist
Memorial Sloan Kettering Cancer Center
New York, New York
04.2021 - 08.2023
- Planed & organized patient-focused events such as wellness programs, educational workshops, appreciation days, and hospital community events.
- Researched and developed curriculums, speakers, and materials. Collaborating with physicians and clinical teams to support event goals.
- Collaborated with marketing teams to effectively promote seminars and patient events.
- Coordinated logistics for multi-day conferences, overseeing venue selection based on attendance , organized catering, and transportation services for patients .
Private Dining Administrative Assistant
21 Club
NYC
03.2019 - 01.2021
- Drafted proposals and negotiated contracts while maintaining clear communication throughout booking process Ensuring accuracy of BEOs and contracts to align with client expectations and service standards.
- Facilitated client walk-throughs to review event setup, production details, and post-contract specifics.
- Trained F&B servers and managers on private event procedures to improve service delivery.
- Built and managed a pipeline of repeat and prospective clients using CRM tracking techniques.
- Tracked deposits and reconciled invoices to assist with financial reporting and forecasting for events.
Education
Bachelor Of Science - Hospitality Management
Johnson & Wales University-Providence
Providence, RI05-2014
Skills
- CRM proficiency
- Caterease and Epic
- Attention to detail
- Opera and OpenTable
- Salesforce and Delphi
- Microsoft Office and Google Workspace
- Customer relationship management
- Contract negotiation
Timeline
Assistant Manager of Events
Culinart At the United Nations
10.2023 - 10.2025
Patient Event Specialist
Memorial Sloan Kettering Cancer Center
04.2021 - 08.2023
Private Dining Administrative Assistant
21 Club
03.2019 - 01.2021
Bachelor Of Science - Hospitality Management
Johnson & Wales University-Providence