Courtney Paschal

Proven leader with extensive experience in staff management and training, notably at Starbucks. Excelled in enhancing team productivity and customer satisfaction through effective problem-solving and staff development. Skilled in inventory control and employee motivation, achieving significant improvements in operational efficiency. Demonstrates exceptional teamwork and collaboration, ensuring high standards of service and workplace harmony. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

• Resolved product issue through consumer testing.
• Supervised team of 40 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Barista Training - 30 Days
• Management Training - 60 Days
• Kronos Training -30 Day
• LS Star Starbucks - 30 Day