Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Pasco

Byhalia,MS

Summary

Proven Office Coordinator with a track record of enhancing client satisfaction and streamlining operations at Screenmobile Of Memphis. Expert in office management and customer service, adept at strategic planning and inventory coordination. Achieved increased client retention through exceptional service and efficient scheduling, demonstrating both hard and soft skills in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Office Coordinator

Screenmobile Of Memphis
11.2020 - 01.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.

Bartender

AC's Steak House
08.2016 - 12.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Service Receptionist

Sunrise Buick GMC
10.2015 - 04.2016
  • Supported sales team members by providing information about available products and services upon customers'' request.
  • Collaborated with service technicians to provide accurate quotes for required repairs or maintenance work on vehicles.
  • Contributed to team collaboration by effectively communicating with colleagues and management on daily tasks and priorities.
  • Enhanced workplace organization by maintaining a clean and presentable reception area.

Education

No Degree -

Northwest Community College
Southaven

No Degree -

MGCCC
Jefferson Davis Campus

GED -

Northwest Community College
Southaven
05.2009

Skills

  • Schedule Coordination
  • Office Administration
  • Office Management
  • Customer Service
  • Scheduling
  • Strategic Planning
  • Inventory Coordination

Timeline

Office Coordinator

Screenmobile Of Memphis
11.2020 - 01.2024

Bartender

AC's Steak House
08.2016 - 12.2020

Service Receptionist

Sunrise Buick GMC
10.2015 - 04.2016

No Degree -

Northwest Community College

No Degree -

MGCCC

GED -

Northwest Community College

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Courtney Pasco