Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Courtney Patton

Stow,OH

Summary

Dynamic professional with a proven track record in enhancing customer experiences at LifeCenter Plus, adept at relationship building and guest relations. Leveraged CPR training to ensure safety and foster trust. Excelled in schedule management, driving efficiency. Achieved significant improvements in client satisfaction and team performance through innovative strategies and personalized care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Private Nanny

Nannying
06.2024 - Current
  • Oversaw household duties such as housekeeping tasks or running errands when required.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Monitored children's play activities to verify safety.

Sales Lead

Francesca's Boutique
05.2024 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced client relationships through consistent communication and personalized solutions.
  • Contributed to team objectives in fast-paced environment.

Front Desk Associate

LifeCenter Plus
05.2022 - 09.2024
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Developed strong rapport with returning guests through attentive service and personalized interactions.
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.

Education

High School Diploma -

Cuyahoga Valey Christian Academy
Cuyahoga Falls, OH
05-2024

Skills

  • Relationship building
  • Infant care experience
  • Schedule management
  • CPR training
  • Customer service
  • Guest relations
  • Credit card handling

Accomplishments

  • Achieved National Honor Society by having above a 3.5 GPA during highschool

Certification

  • Drivers License with a clean driving record - Ohio Department of Motor Vehicles.
  • CPR-Family-and-Friends Summa Hospital 2024 December

Timeline

Private Nanny

Nannying
06.2024 - Current

Sales Lead

Francesca's Boutique
05.2024 - Current

Front Desk Associate

LifeCenter Plus
05.2022 - 09.2024

High School Diploma -

Cuyahoga Valey Christian Academy

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Courtney Patton