- DIY and Home Improvement
- Volunteer Travel
- Auto Repair/Restoration
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Video Gaming
- Personal Development and Self-Improvement
Courtney Perry
Covington,GA
Summary
Self-motivated Territory Sales Manager with 10-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
O'Reilly Auto Parts
Tucker, GA
10.2014 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Carefully analyzed data to determine most effective sales strategies.
- Streamlined sales processes, improving efficiency and reducing costs.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Sales Associate
Lowes Home Improvment
Conyers, GA
11.2016 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
District Manager
O'Reilly Auto Parts
Forest Park, GA
09.2012 - 10.2014
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
Store Manager
Oreilly Auto Pats
Decatur, GA
01.2011 - 09.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Store Manager
Oreilly Auto Pats
Conyers, GA
10.2010 - 12.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
AutoZone
Conyers, GA
03.2006 - 10.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
No Degree - Business Administration And Management
Georgia Perimeter College
Covington, GAHigh School Diploma -
Hyde Park High School
Hyde Park, MA06-2002
Skills
- Territory expansion
- Sales closing
- Business growth and retention
- Lead prospecting
- Salesforce
- Profit and loss analysis
- Consultative and relationship selling
- Territory and account management
- Operations
- Problem-solving abilities
Southeast division TSM of the year 2020-2022. TSM of the QTR for spring, summer & fall 2021-2022
Received the Southeast Territory Sales Manager achievement award for 2020, 2021 & 2022. Also received the Southeast division TSM of the quarter award for spring 2021, summer 2021, spring 2022, summer 2022 & fall 2022.
Interests
Timeline
Sales Associate
Lowes Home Improvment
11.2016 - 05.2024
Territory Sales Manager
O'Reilly Auto Parts
10.2014 - Current
District Manager
O'Reilly Auto Parts
09.2012 - 10.2014
Store Manager
Oreilly Auto Pats
01.2011 - 09.2012
Assistant Store Manager
Oreilly Auto Pats
10.2010 - 12.2010
Store Manager
AutoZone
03.2006 - 10.2010
No Degree - Business Administration And Management
Georgia Perimeter College
High School Diploma -
Hyde Park High School