Hi, I’m
Courtney Phillips
Livingston
Summary
Dedicated professional with experience in elderly care and housekeeping. Known for exceptional communication and problem-solving skills, providing emotional support and maintaining safety. Committed to delivering high-quality service and fostering positive client relationships.
Overview
3
years of professional experience
Work History
Livingston Fairfield hotel Livingston
Housekeeper
08.2024 - Current
Job overview
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Responded to requests from guests regarding housekeeping needs.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained and organized cleaning supplies stock.
- Prioritized tasks effectively to ensure timely completion of cleaning duties and maintain high standards of cleanliness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained clear communication with team members to ensure efficient cleaning operations.
- Restocked supplies and amenities in guest areas efficiently.
- Reported maintenance issues to ensure prompt resolution.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
beacon Independency CenterSheridan
ISA/Elderly Caregiver
01.2023 - 11.2023
Job overview
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support to enhance quality of life for elderly clients.
- Developed strong relationships with clients based on trust and respect.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Facilitated open communication with clients to understand their needs and preferences.
- Monitored health and well-being of clients and reported significant health changes.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Recognized emergencies and notified paramedics and family members.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained accurate records of care provided and client progress.
- Implemented safety measures to prevent falls and ensure a secure environment.
- Assisted with meal preparation, focusing on nutritional requirements and preferences.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity and confidentiality of each client served.
- Redirected clients with memory issues, providing safety guidance protection.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Followed care plan and directions to administer medications.
- Reported concerns to nurse supervisor to promote optimal care.
- Administered medications according to physician instructions.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Provided emotional support during end-of-life transitions.
Education
Sheridan Community College
Some College (No Degree) from Criminal Justice
Skills
- Personal care
- Medication administration
- Vital signs monitoring
- Activity coordination
- Meal preparation
- Client relationship management
- Safety compliance
- Emergency response
- Communication skills
- Emotional support
- Problem solving
- Time management
- Health documentation
- Client documentation
- Behavioral management
- Stress management
- Empathy and patience
- Workload management
- Housekeeping duties
- Feeding assistance
- Dementia care
- Transportation services
- First aid and safety
References
References available upon request.
Education and Training
other
Timeline
Housekeeper
Livingston Fairfield hotel
08.2024 - Current
ISA/Elderly Caregiver
beacon Independency Center
01.2023 - 11.2023
Sheridan Community College
Some College (No Degree) from Criminal Justice