Courtney Phillips
Fairfield
Livingston,MT
1
Certification
8
years of professional experience
Reliable housekeeper with experience in room sanitation, guest service, and health and safety compliance. Known for attention to detail, teamwork, and efficient room readiness.
Dependable hospitality and service professional with experience in housekeeping, cashiering, deli work, and caregiving. Skilled in cleaning techniques, customer service, and fast-paced teamwork. Focused on maintaining clean spaces, supporting daily operations, and delivering safe, high-quality service.
Work History
Housekeeper
2 Years 3 Months- Cleaned guest rooms, bathrooms, and public areas to support consistent hospitality standards.
- Restocked linens, amenities, and cleaning supplies to support fast room turnaround.
- Checked rooms for cleanliness, maintenance issues, and missing items before guest arrival.
- Removed trash and sanitized high-touch surfaces following safety and hygiene procedures.
- Reported damaged fixtures and maintenance concerns to support timely repairs.
- Operated housekeeping carts, vacuums, and cleaning equipment with care and efficiency.
- Coordinated with front desk and maintenance teams to prioritize room readiness.
Cashier
5 Months- Processed point-of-sale transactions accurately, handling cash, card, coupons, and refunds with care.
- Greeted customers politely and resolved checkout issues quickly to support positive shopping experiences.
- Scanned groceries efficiently, checked pricing, and corrected errors before closing sales.
- Balanced cash drawer, reconciled receipts, and reported variances per store procedures.
- Bagged groceries carefully, organized items for safe transport, and kept checkout area clean.
- Assisted with price checks, product location questions, and service desk support during busy periods.
Housekeeper
5 Months- Cleaned guest rooms, bathrooms, and public areas to maintain consistent hospitality standards.
- Inspected rooms for cleanliness, maintenance issues, and missing items before guest arrival.
- Disposed of trash and sanitized high-touch surfaces following safety and hygiene procedures.
- Restocked linens, amenities, and cleaning supplies for efficient room turnaround.
- Followed detailed housekeeping checklists to ensure accurate, consistent service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Caregiver, Special Needs
6 Months- Supervised daily care routines for individuals with special needs, maintaining safe, structured support.
- Assisted with personal hygiene, dressing, and mobility while preserving dignity and comfort.
- Monitored behavioral changes and responded calmly to emotional or sensory escalations.
- Administered medication reminders and followed care plans with accuracy and consistency.
- Documented observations, incidents, and progress notes for continuity of care.
- Communicated effectively with families and care teams regarding needs, routines, and concerns.
- Adapted activities and support methods to encourage engagement, independence, and participation.
- Reinforced safety protocols, including transfers, supervision, and emergency response procedures.
Deli Associate
11 Months- Sliced meats and cheeses to customer specifications using deli equipment and safe handling procedures.
- Prepared sandwiches, salads, and ready-to-eat items while maintaining consistent portion control.
- Maintained clean, sanitized workstations, cases, and utensils to support food safety compliance.
- Rotated stock and monitored product freshness to reduce waste and ensure quality.
- Assisted customers with product selection, special orders, and service requests.
- Packaged, labeled, and stocked deli items for accurate display and timely sales readiness.
- Coordinated daily deli workflow to support efficient service during peak business periods.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Professional Cleaner
1 Year 7 Months- Sanitized high-touch areas using approved cleaning chemicals and safety procedures.
- Maintained clean, sanitary spaces through detailed dusting, mopping, vacuuming, and surface disinfection.
- Inspected rooms and common areas for missed spots, ensuring consistent cleaning standards.
- Removed trash, recycled materials, and debris to preserve orderly work environments.
- Restocked supplies and cleaning products to support uninterrupted daily operations.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Sandwich Artist
10 Months- Prepared customized sandwiches and salads following customer specifications and portioning standards.
- Assisted customers with menu selections, substitutions, and dietary requests.
- Assembled ingredients efficiently during peak periods while preserving order accuracy and presentation.
- Assembled ingredients during peak periods to ensure order accuracy.
- Operated point-of-sale system to process orders, payments, and receipt transactions accurately.
- Restocked food, condiments, and supplies to support continuous service and inventory readiness.
- Cleaned workstations, equipment, and dining areas to support health compliance and guest satisfaction.
- Coordinated with team members to streamline order flow and reduce service delays.
Education
No Degree - Criminal Justice
Skills
Room sanitation
Restroom sanitation
Cleaning techniques
Health and safety compliance
Linen management
Food service sanitation
Residential cleaning
Room inspections
Customer service
Guest service orientation
Customer orientation
Teamwork
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Housekeeper
Fairfield
08.2024 - CurrentRead More
Cashier
Superfoods
01.2024 - 06.2024Read More
Housekeeper
Chinook Winds
01.2024 - 06.2024Read More
Caregiver, Special Needs
Beacon Indecency Center
05.2023 - 11.2023Read More
Deli Associate
Sacketts Market
05.2022 - 04.2023Read More
Professional Cleaner
American Maid
03.2020 - 10.2021Read More
Sandwich Artist
Subway
04.2019 - 02.2020Read More
Sheridan College
No Degree from Criminal Justice
Read More