Courtney Pilardi
Summary
I am a mother to my 16 year old son and my 3 stepchildren (13, 11, 9) and I am a wife. My husband and I are co- children's ministry directors at my church. I also spend a lot of time volunteering at my children's schools. I have a lot of experience in secretarial work, time management skills and organizational skills. I am great at communicating with others via phone, email, etc. I am a hard worker, detail-oriented and very dependable. I always give 100% in everything I do.
I've had my cosmetology license for 18 years and still do hair on the side.
I am currently seeking a part-time job with eventual full time possibility.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Children's Ministry Director
Calvary Full Gospel Church
05.2019 - Current
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Organizing events and outings on a regular basis.
- Overseeing Sunday School and lesson plans.
Secretary
Calvary Full Gospel Church
05.2018 - 05.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Counted the tithe money weekly.
- Updated the website and uploaded all sermons.
Secretary
St. Clair Hospital
09.2010 - 05.2018
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responsible for all money at 4 cafeteria/Cafe locations as well as ordering all money orders.
- Payroll for my department of 80 people.
Hair Stylist
BoRics
02.2007 - 09.2010
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
No Degree - Special Education And Elementary Education
Clarion University of Pennsylvania
Clarion, PA12.2006
High School Diploma -
Montour High School
Mckees Rocks, PA06.2005
Skills
- Volunteer Management
- Fundraising strategies
- Age-Appropriate Activities
- Community Service
- Teaching
- Administrative Leadership
- Cosmetology license
- Proficient in Word, Excel, Powerpoint
- Familiar with payroll
- Great money skills
Certification
- Licensed since 2005
Timeline
Children's Ministry Director
Calvary Full Gospel Church
05.2019 - Current
Secretary
Calvary Full Gospel Church
05.2018 - 05.2019
Secretary
St. Clair Hospital
09.2010 - 05.2018
Hair Stylist
BoRics
02.2007 - 09.2010
No Degree - Special Education And Elementary Education
Clarion University of Pennsylvania
High School Diploma -
Montour High School
- Licensed since 2005
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