Courtney Piper
Kettering,OH
Summary
Dedicated nurse leader with a passion for facilitating the growth and development of healthcare professionals. Strong interpersonal and communication skills with a focus on patient-centered care. Highly organized, self-motivated and professional.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hospital Clinical Educator
Encompass Health
Altamonte Springs, Florida
02.2022 - 09.2024
- Collaborate with senior and departmental leadership to ensure educational and competency requirements and standards for the Joint Commission and other regulatory agencies are maintained.
- Create, facilitate, and manage education for in-services, huddles, formal classes, and online courses for healthcare staff.
- Manage and coordinate new employee orientations on a twice-monthly schedule.
- Manage and coordinate site orientation and clinical rotations for nursing and therapy students.
- Provide staff training on new products, procedures, and protocols.
- Facilitate the implementation of new competencies and equipment training.
- Provide staff AHA BLS/ACLS training and assist with skills stations and checkoffs.
- Create, coordinate, train staff, and evaluate preceptor programs.
- Collaborate with departmental leadership to address deficits in knowledge or skills of staff members.
- Promote educational opportunities and programs available to staff members.
- Ensure that new and incumbent staff are well supported and confident in their practice.
- Reviewed existing processes and identified areas of improvement within the clinical setting.
- Analyzed data from surveys or other sources to identify trends in patient care outcomes or educational needs.
- Developed, implemented, and evaluated training programs to ensure staff are meeting the standards of quality and safety in patient care.
Staff Development Coordinator
Gulf Coast Health Care
Maitland, Florida
01.2021 - 09.2021
- Work with the Administrator, Director of Nursing, and Center staff in assessing training needs and planning programs that meet priority needs and regulatory requirements.
- Continually communicate with the department director to assess needs in relation to staff training needs as a basis for determining priorities.
- Implement an orientation program for all new associates to include the overall administration, as well as functioning as the primary instructor.
- Coordinate or implement job skills training for certified nursing assistants and integration of trainees.
- Plan and implement center in-service education programs in accordance with staff needs and regulatory requirements.
- Develop and improve the skills of center personnel.
- Maintain at least the following records for the staff development program: Yearly educational program schedule, lesson plans, program agenda, and attendance information on each program session presented and/or attended.
- Provide educational record documentation and apprise appropriate department managers and Administrator of those who have failed to attend in-service programs that are mandatory by state, federal, or company requirements.
- In concert with the above, coordinate budget with the Administrator for materials and equipment for the program.
- Maintain an awareness of expenditures from the budget and maintain effective communication with the administrator on the use of the budget.
- Provided professional development and training opportunities to staff members.
- Organized in-service training sessions for staff members.
- Assisted with the recruitment, selection, and onboarding of new staff members.
- Maintained accurate records of all employee training activities.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
Employee Health Nurse/Employee Injury Coordinator
HCA North Florida Division
Palatka, Florida
03.2016 - 07.2021
- Evaluates and determines treatment plans for injured workers in coordination with interdisciplinary health providers.
- Manage and coordinate workers' compensation claims with the goal of successful return-to-work status in a timely manner.
- Maintain OSHA-required logs and documentation for the facility.
- Ensure confidentiality of personal health information and comply with established regulatory requirements.
- Creating, presenting, and implementing health promotion programs.
- Conducts employee safety training and annual assessments.
- Tracking and coordinating employee retention programs.
- Coordinates student clinicals and education affiliation agreements.
- Facilitates onboarding for new hires and contract staff.
- Contributes to infection prevention principles, which result in improved infection control throughout the health system.
- Monitored employee immunization records and administered necessary vaccinations.
- Maintained accurate medical files for all employees in accordance with HIPAA guidelines.
- Identified potential occupational hazards in the workplace and recommended safety protocols to reduce risk of injury or illness.
- Coordinated referrals to specialists when needed for employee care.
- Performed routine follow-up visits with employees who have been absent due to illness or injury.
- Provided first aid treatment as needed for minor injuries sustained in the workplace.
- Responded quickly to emergency situations involving illnesses or injuries that occur in the workplace.
- Facilitated communication between healthcare providers, employers, insurance companies, and legal representatives regarding employee health issues.
- Assisted with workers' compensation claims by completing relevant forms and providing updates on progress of recovery.
- Communicated regularly with supervisors about any changes in an employee's condition that may affect their ability to work safely.
Registered Nurse
St. Margaret’s Hospital
Spring Valley, Illinois
08.2014 - 01.2016
- Provided patient care in an acute care setting for pre- and post-surgical and medical patients.
- Responsible for administering medications, performing assessments, and working with other members of the healthcare team in order to provide outstanding care.
- Responsible for creating and implementing appropriate care plans suited to the patient's needs.
- Monitoring and documenting changes in patient condition and making appropriate decisions regarding patient care.
- Educating patients about disease processes, procedures, and medications.
Chemotherapy/Infusion Therapy Registered Nurse
Kettering Cancer and Blood Specialists
Kettering, Ohio
06.2012 - 08.2013
- Providing patient care in an outpatient infusion center, physician's office setting.
- Responsible for preparing, mixing, and administering chemotherapy and other intravenous medications.
- Working as a member of an interdisciplinary healthcare team to provide the highest standard of care.
- Phone triage for a busy four-physician practice.
- Completing disability, FMLA, and other paperwork for patients.
- Coordinating with insurance companies, specialty pharmacies, home health agencies, and patient assistance programs.
- Monitoring changes in patient status and reporting changes to physicians.
Registered Nurse
Atrium Medical Center
Middletown, Ohio
04.2011 - 06.2012
- Provide patient care on a medical/oncology unit.
- Responsible for the administration of medication, treatments, and assisting physicians with bedside procedures.
- Using EPIC EMR to document patient information.
- Working as a member of the healthcare team to provide exceptional patient care.
Education
Bachelor of Science - Nursing
Capella University
01.2021
Associate of Science - Nursing
Sinclair Community College
01.2011
Skills
- Clinical Supervision
- Progress Monitoring
- Developing lesson plans
- Hands-on clinical instruction
- Developing curriculum
- Small Group Instruction
- Maintaining patient safety standards
- Maintaining quality assurance standards
- Clinical Instruction
- Curriculum Development
- Learning Management Systems
- Individual Instruction
- Leadership and mentoring abilities
Certification
- ACLS
- CRRN
Professional Leadership
- Charge Nurse, Team Lead- 5 years
- Clinical Nurse Preceptor- 5 years
- Encompass Health Nurse Practice Counsel Advisor
- Encompass Health Quality Council Member
- Encompass Health Environment of Care Committee
- Safe Patient Mobilization Program (STOP) Lead
Additional Skills
- Electronic Medical Record Systems: Meditech/EPIC/Cerner
- Web-based Conferencing
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, OneNote
- Lawson
- Kronos Timekeeping
- PEGA
- TalentWorks Administrator
- OnBase
References
References available upon request.
Timeline
Hospital Clinical Educator
Encompass Health
02.2022 - 09.2024
Staff Development Coordinator
Gulf Coast Health Care
01.2021 - 09.2021
Employee Health Nurse/Employee Injury Coordinator
HCA North Florida Division
03.2016 - 07.2021
Registered Nurse
St. Margaret’s Hospital
08.2014 - 01.2016
Chemotherapy/Infusion Therapy Registered Nurse
Kettering Cancer and Blood Specialists
06.2012 - 08.2013
Registered Nurse
Atrium Medical Center
04.2011 - 06.2012
- ACLS
- CRRN
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Sinclair Community College
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